Contracts Supervisor

Job Description

What you'll bring to the team

Contracts Supervisor

Location: Thorpe Park Resort, Chertsey

Hours: 40 hours per week, occasional weekends and bank holidays may be required

Contract Type: Fixed term until December 2026

We are seeking a highly organised and detail-oriented Contract Supervisor to provide administrative and operational support to the Head of Projects and Contracts and the Senior Site Security Manager.

This role is primarily administrative and plays a key part in ensuring effective contract performance, compliance, and financial control across site operations. You will be responsible for performance monitoring, contractor coordination, and supporting governance, health & safety, and security-related activities.

Key responsibilities include:

• Supporting all administrative aspects of contract management, including raising purchase orders, validating invoices, and maintaining cost trackers
• Monitoring contract performance through monthly dashboards, tracking SLAs, response times, and maintenance activity
• Supporting investigations into service failures, including root cause analysis and tracking corrective actions
• Attending contract review meetings and ensuring actions are recorded and progressed
• Supporting budget management through Opex tracking, financial reporting, and forecasting
• Acting as a key liaison between security teams and contractors, coordinating CCTV faults, repairs, and associated documentation
• Maintaining accurate records for contractor compliance, permits, and security-related activity
• Overseeing safe systems of work, including permits, inductions, and contractor documentation to ensure full compliance

Qualifications & Experience

• Previous administrative experience within a busy and fast paced working environment
• Excellent organisational skills with the ability to work using your own initiative, in the absence of management being available to guide or support
• Very confident computer skills, offering high levels of experience with Microsoft software, financial software
• Experience in a technical environment is desirable but not essential
• Knowledge of Coupa or any CAFM is highly desirable but not essential
• Experience with raising purchase orders is highly desirable
• Working within and to budgets is essential
• Strong level of attention to detail

Benefits

• 28 days holiday (including bank holidays)
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

Pay Range

GBP £14.10/Hr.