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Merlin

Admissions Host

Salary:  £14 per hour
Location:  Greater London-London, SE1 7PB, UK
Location flexibility:  3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
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Job Description

What you'll bring to the team

Admissions Host

Location: SEA LIFE Centre, Westminster, London, SE1 7PB

Hours: Guaranteed hours

Contract Type: Fixed term

SEA LIFE London are currently recruiting for Admissions Hosts to join our outgoing, self-motivated, sales and customer service focused team.

Operating from the busy heart of London’s South Bank you will be advertising our exciting attractions to potential visitors who pass by our front steps. You will certainly need to be vocal about our offers!

You will have the opportunity to tailor a guests’ perfect visit to Merlin’s London tourist attractions, ensuring they have a memorable and rewarding experience. Not only this but you will be batching groups of excited guests into our shows, looking after queue lines, and ensuring the flow into the attractions runs as smoothly as possible.

You will be the face of the attractions and our guests first point of contact so you will have the opportunity to interact, entertain and create magic memories, all whilst providing the very best customer service.

These roles are seasonal. Our attractions are open daily and so flexibility will be needed as you’ll be working your fair share of weekends, bank holidays and peak seasons.

Qualifications & Experience

  • Confident and engaging with large volumes of guests
  • Passionate about delivering excellent customer service and upselling opportunities
  • Able to thrive in a fast-paced, target-driven environment
  • Strong sales skills with a focus on revenue generation
  • Committed to health, safety, and operational standards
  • A supportive team player who can also work independently
  • Willing to go above and beyond to create memorable guest experiences

Benefits

  • Monthly bonus based on guest satisfaction
  • 25% discount in our retail shops and restaurants
  • 40% off LEGO online
  • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
  • Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £13.84/Hr.

Apply

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Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – Up to 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts – free tickets to our attractions globally
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days
On-site shower
Fully stocked snack cupboard
Apply

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