Global Master Data Management Steward F/M/X

Job Description:

The Global Master Data Management Stewards are responsible for owning the quality, consistency, structure, and lifecycle of master data within a defined domain (Finance, Vendor, Product, R&D, or Customer), ensuring it effectively enables business processes, analytics, and transformation outcomes.

Act as the key link between business operations and data governance, translating standards into practical execution and business value.

Support the creation of a trusted data foundation that enables Royal Canin’s growth, digital transformation, and AI-driven decision-making at scale.

What are we looking for?

• 5 to 10 years of experience in Data Management, Data Governance, or Master Data activities.
• Experience supporting Master Data Management (MDM) processes across business domains.
• Good understanding of data governance, data quality, and metadata concepts.
• Familiarity with enterprise systems such as SAP, Salesforce, or similar (preferred).
• Basic understanding of data platforms such as Azure or Databricks (preferred).
• Strong understanding of business processes and data flows.
• Ability to work with stakeholders and support change in a global or matrix environment.

What will be your key responsibilities?

Governance & Compliance in Domain

• Execute the domain data strategy and roadmap, aligned to RC/Mars priorities
• Develop, train and communicate domain data policies, standards, and data maintenance (CRUD) processes
• Execute data governance process to ensure continued compliance to data policies, standards and processes, ensuring quality and building trust

Domain Data Stewardship

• Own day-to-day stewardship of master data within the assigned domain (Customer, Product, Vendor, Finance, Raws and Packs)
• Chair monthly Domain Data Governance Forum, ensuring compliance with the governance processes and managing the assessment of impacts of requested changes both within the domain and across domains
• Develop recommendations for resolutions for change to the Domain Data Owner (incl. design, decision rights on processes, reporting, etc.)
• Manage dependencies and resolve transversal data issues across domains
• Escalation of issues for systemic non-compliance and access/audit breaches to the Domain Data Owner
• Continued communication and appropriate application of domain business definitions and hierarchy principles, managing and continued tracking of any exceptions granted by the Data Owner
• Maintain data design documentation of domain-specific data structures, hierarchies, and attribute definitions in line with global standards
• Support auditability, compliance, and control of master data processes
• Build network of domain data SMEs

Data Quality Management

• Develop domain KPIs and issues tracking capability, supported by the MDM Governance Director and Data Owner
• Ensure data is accurate, complete, and consistently maintained across systems, while tracking input KPIs (completeness, accuracy) and business outcome KPIs (e.g., delayed invoices, failed orders, operational impact)
• Ensure effective root cause analysis and drive corrective actions, aligned and prioritized to meet the business needs

Business Collaboration & Alignment

• Partner with business users, process owners, GPOs, and functional teams to align data needs and priorities
• Translate business requirements into clear data definitions, rules, and governance standards
• Drive adoption of data governance practices across the business
• Ensure master data enables effective end-to-end process performance

Operational Support for Transformation

• Support transformation and deployment programs to ensure they are resourced and appropriately structured to effectively manage their MDM needs (e.g., EOS).
• Work with each program to ensure effective ways of working between them and RC MDM BAU
• Work with each program to ensure effective change management planning to support a smooth transition of the MDM processes and design to Run & Grow

Continuous Improvement & Automation

• Identify opportunities to improve data quality processes and governance practices
• Drive automation and simplification of master data maintenance activities
• Leverage AI and digital tools to enhance data governance and efficiency

External & Ecosystem Alignment

• Collaborate with Mars Global Services (MGS), system integrators, and external partners
• Ensure alignment between internal governance standards and external delivery teams

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today
• A strong focus on learning and development support from day one, including access to our in-house Mars University
• An industry competitive salary and benefits package, including company bonus

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