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Mars

Shipping Coordinator (Days)

Location:  USA-Tennessee-Lebanon | United States of America
Location flexibility:  1 office day / week, 2 office days / week, 3 office days / week, 4 office days / week
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Job Description

Job Description:

Royal Canin is looking for a Shipping Coordinator at the Lebanon, TN location!

Required Shift: Days

6:00 am to 6:30 pm (4 days- on- 4 days-off)

Job Purpose:

The purpose of the Shipping Coordinator is to provide shipping and transfer support to the Production Team. Shipping Coordinators ensure our product is staged for production use, audited, handled, stored, shipped and readily tracked efficiently while meeting our high-quality standards and maintaining targeted customer service levels.

Minimum Requirements:

  • High School graduate or GED
  • Forklift certified.
  • Must be able to lift to up to 25 lbs.
  • 1-2 years of logistics/transportation experience (preferred).
  • Prior experience in a warehouse or manufacturing facility (preferred).
  • Experience as a Team Lead (preferred)
  • Prior experience with warehouse and/or transportation management systems (preferred)
  • Must be able to lift to up to 25 lbs.
  • Delivers consistent results.
  • Create collaborative relationships.
  • Ability to prioritize tasks.
  • Planning
  • Customer-focused
  • Conflict Management
  • Action Oriented
  • Individual Contributor
  • Leading without authority
  • Basic computer skills

What will be your key responsibilities?

  • Lead safety & quality in warehouse and shipping operations.
  • Support site initiative in maintaining WPT Zone 4 in Blue warehouse.
  • Safe operation or 3-wheel sit-down, 4-wheel sit-down, and stand-up forklifts.
  • Adhere to all Mars Inc/Royal Canin Safety & Quality and Food Service (QFS) requirements.
  • Drive for minimal downtime related to providing materials to Operations as well as lines backing up.
  • Ensure finished product stacked appropriately and defect-free.
  • Maintain 5S standards and daily housekeeping.
  • Conduct quality verification practices including audit of production and load verifications.
  • Prepare trailers for loading
  • Ensure accurate labeling of inventoried materials including finished goods, packaging, and raw materials
  • Provide initial escalation paths for our Shipping team.
  • Provide guidance and direction to a team of 3-5 associates.
  • Support the shipping team by pulling bags, pulling from the line, loading / unloading trailers, or other appropriate warehouse functions.
  • Escalate and report issues to Warehouse Coordinator, Shift Manager, Warehouse Manager and/or Flow Manager.
  • Assist in maintaining inventory accuracy and control (cycle counts).
  • Verify all required documentation including quality, production, and sanitation records.
  • Ensure all flow housekeeping tasks are performed and ensure the Master Sanitation Schedule (MSS) is executed.
  • Perform a changeover and walkthrough (MSE CPs) with the oncoming and off-going teams to discuss shipping area status and to ensure cleanliness and safety.
  • Drive for 5S Step-Change in shipping/warehouse
  • Oversee and maintain forklift charging/equalization schedule and rack inspections.

What can you expect from Mars?

  • The opportunity to learn, develop and take charge of your own career.
  • An industry-competitive salary and benefits package.
  • To be respected and valued.
  • The Five Principles are at the core of every decision we make.
  • The opportunity to work cross-functionally adds value and impacts a better world for generations to come.

Required Skills:

Equipment Utilization, Health and Safety, Planning and Organizing, Policy and Procedures, Review and Reporting, Verbal Communication, Writing Skills

Required Competencies:

Communicates Effectively, Drives Results, Ensures Accountability, Interpersonal Savvy, Manages Complexity, Optimizes Work Processes, Plans and Aligns

Disclaimer:

Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.

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Working at Mars

Hybrid

Core hours 11–3

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neonatal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles
Menopause support
On-site gym
On-site barista
Secure on-site parking
On-site catering
Private booths
On-site wellness room
Collaboration spaces

Awards & Accreditations

1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

3rd - Best Workplace Benefits

Flexa awards 2026
Most loved - Large companies

Top 5 - Most loved - Large companies

Flexa awards 2026
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2026
1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2025
Most Inclusive Company

Top 5 - Most Inclusive Company

Flexa awards 2025
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Best Workplace Culture

Best Workplace Culture

Flexa awards 2025
Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022
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Flexa
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    Company employees:

    4,000 In the UK

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