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Mars UK • USA-Utah-Salt Lake City | United States of America

Shift Manager

Employment type:  Full time
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Job Description

Job Description:

This position will support our overnight teams when we move to a production schedule.

At Nature's Bakery, we're creating snacks that are both good and good for you. As part of the Mars family of companies, we combine the values of our brand with the strength and resources of a global leader. Join us and help shape the future of better-for-you snacking.

SUMMARY

The Shift Manager is a front-line operations leader responsible for improving Quality, Human Safety, and Product Cost Efficiency while engaging and developing talent. This role leads teams of 25-30 production associates, ensuring operational targets are met. The Shift Manager focuses on safety, quality, performance management, continuous improvement, and associate development for their assigned area. They collaborate with the 24-hour Area Leadership Team to implement continuous improvement strategies and Supply Excellence initiatives. This leader is also responsible for building and managing an effective team, ensuring proper training, and enforcing policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Production Efficiency: Lead multi-line teams to efficiently convert materials into quality products in a safe, sanitary manner, meeting product design specifications.
  • Change Management: Implement and recommend changes in methods, equipment, or systems to achieve operational goals using a Continuous Improvement mindset.
  • Supply Excellence (SE): Lead or support SE Pillars, including Autonomous Maintenance (AM) and Autonomous Work Teams (AWTs), ensuring accuracy in reliability data collection.
  • Nature’s Bakery Operating System: Advocate for and support the site's Daily Management System, coaching teams in the Value Stream Operating System.
  • Area Ownership: Collaborate with the Area Leadership Team to create and execute a reliability strategy for your area.
  • Coaching: Develop operators’ functional and leadership skills while driving accountability in safety, quality, and team engagement.
  • Operations Coordination: Manage materials, staffing, and resources to support line operations and changeovers.
  • Standards Implementation: Ensure standards are communicated, reinforced, and adhered to through coaching and accountability.
  • Safety and Quality: Drive a strong focus on safety and food safety, ensuring the ongoing production of safe, defect-free products. HACCP proficiency is required.
  • Associate Development: Manage associate relations, recruitment, training, and development, fostering a high-engagement team environment.
  • Performance Management: Set performance goals, measure progress, and take corrective action as needed.
  • Troubleshooting: Lead preventive maintenance and equipment troubleshooting efforts to achieve desired performance.
  • Escalations: Identify risks and resolve escalated issues on-shift, assigning resources as necessary.

EXPERIENCE

  • Bachelor's degree or equivalent experience (4+ years in a technical manufacturing continuous improvement environment with a High School Diploma).
  • Prior experience leading manufacturing teams for 4+ years with high preference for direct report responsibility leading larger production teams
  • Demonstrated leadership experience, preferably with direct people management.
  • Knowledge of Good Manufacturing Practices (GMP) and plant operations.
  • Strong communication skills and the ability to collaborate across all functions.
  • Proficiency in Microsoft Office (Word, Excel, etc.)
  • Experience with plant sanitation practices and OSHA safety standards or certifications.
  • HACCP proficiency is required; this manager owns ongoing training and championing of quality goals and improvements at the Area Shift level.
  • Ability to deliver performance feedback and hold associates accountable to business objectives.

WHAT WE OFFER

Our team members' physical and mental health is important to a thriving workplace. That’s why we offer the following benefits to full-time employees:

  • Medical, dental, and vision insurance offered for eligible employees
  • 401(k) plan with a company match that vest on day 1 of eligibility
  • Paid vacation
  • Paid time off
  • Holiday pay (11 days)
  • Paid short-term disability
  • Paid life insurance
  • Banfield Pet Insurance Discounts
  • Wellness Benefits and Discounts
  • Employee Assistance Program

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Open to part-time employees
Open to job sharing
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Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
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Shared parental leave
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Dog friendly office
Dog friendly co-working space
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Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles
Menopause support
On-site gym
On-site barista
Secure on-site parking
On-site catering
Private booths
On-site wellness room
Collaboration spaces

Awards & Accreditations

1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

3rd - Best Workplace Benefits

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Most loved - Large companies

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Top 5 - Most Flexible Company

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Most Inclusive Company

Top 5 - Most Inclusive Company

Flexa awards 2025
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

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Best Workplace Culture

Best Workplace Culture

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Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

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Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022
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    Company employees:

    4,000 In the UK

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