Shift Manager

Job Description

Job Description:

1. Safety and Environment Management

- Ensure all the associates of his/her team can follow Mars safety standards and environment rules.

- Ensure all associate of his/her team can follow the PPE procedure.

- Report any incident or potential risk to HSE team and manager.

- Ensure the safe operation of operators and make sure the operators can have right capability.

- Conduct line tour and go & see to ensure safe working conditions as normal and correct unsafe behaviors to enforce safety implementation.

- Provide inputs regarding to HSE management and dedicate in HSE continuous improvement.

- Continuously improve safety conditions and build safety culture in workshop.

- Leads HSE incident investigation, track CAPA and manage emergency response during shift.

2. Quality and Food Safety Management

- Apply and ensure the compliance with Mars QMP standards, ISO9001 and ISO22001, GMP/GHP and 5S.

- Support the HACCP program and internal audits within the site.

- Work closely with quality team to investigate consumer complaints and quality incidents.

- Train operators to interpret data and formulate actions to address non-conformance issues.

- Ensure operation compliance and develop operators right quality capability.

- Review and timely update work instructions.

- Conduct line tour and go & see to ensure compliance conditions.

- Analyze and develop permanent solutions to prevent chronic or significant quality issues.

- Provide input for improvements/changes to work instructions.

- Oversee of quality or product conformance issues to ensure corrective/preventative actions are implemented and completed.

3. Production Performance and Team Management

- Take a lead role in the performance management process of associates on their shift.

- Build people capability and develop team talents through effective Associates relations, hiring, training, engaging and communication for shop floor Associates.

- Communicate job expectations; plan and monitor job results; coach and develop team members.

- Initiate and foster a spirit of collaboration across the organizations.

- Develop him/herself and entire team in MSE tools and systems. Enhance team engagement with the help of MSE 100% involvement.

- Analyze losses on their shift and work out loss elimination plan.

- Participate in pillars to discuss pillar strategy and implement pillar action in production area.

- Allocate manpower where and when needed.

- Evaluate and manage the training needs of the shifts.

- Execute program of personnel development and specific skills training.

- Determine eventual need of temporary workers.

- Coordinate and deliver the on-boarding training to the new comers of the shift.

4. Communication and impact

- Proactively communicate and collaborate with cross-functions to align on shift focus and resource allocation.

- Effectively communicate and collaborate with various levels in operation teams and factory management team to lead front line associates mindset and behavior change.

- Communicate any change on any relevant on the shift to the concerned manager.

- Organize daily CP2, CP3, CP4 meeting to communicate production performance of last 24 hours.

- Schedule regular meeting with shift associate to present the results, strategy and any other issues that impact on the daily basis operation