Senior OTC Specialist

Job Description

Job Description:

• O2C SSC KPIs are met as per the agreement with business unit related to his/her

area

• Performs the O2C review procedures prior to period closing

• Creation of Data Visualization Tools (eg. Power BI Dashboards) with the following features:

• Efficient and robust data extraction and connection to sources of data

• Efficient data shaping and usage of visualization tools’ language.

• Clear and Insightful Data Visualization objects

• Creation of Data Analysis for Decision Making and Performance Management

• Analysis and Report DSO (Days Sales outstanding) to global commercial team as per

agreed timelines.

• Updates and maintains Credit Limits on SAP and ensure credit limits are respected. Identify

• High Risk Processes, Propose, and Implement Controls to secure Governance in collections

and receivables. Make sure Distributors contracts are always valid and working through

• updating the contracts tracker.

• Report and Analyse A/R aging facilitate sales out reporting, and support KSA cash

forecasting.

• Claims management - Claim receipt and allocation to responsible parties; process payments

to customers filing claims outside the deduction process.

• Continuous Improvement & Transformation

• Maintain and report MEA O2C KPIs on periodic basis and provide recommendation to

ensure continues improvement.

• Balance Sheet reconciliation on periodic basis by providing, communicating BS Backups to

S&F Stakeholders.

• Have working knowledge of Global Best Practices in Order-To-Cash process and

continuously apply the latest update.

• Lead digital agenda and give recommendation to “continuous improvement manager and

• O2C manager to drive efficiency and waste elimination.

• Create and lead trainings, workshops, upskilling sessions as well as provide advice to,

support to, and act on ad-hoc request related O2C, progressively upskilling the team in

• analytics understanding and usage. Creation of Local Automation Solutions

• Analysis and proposal creation for global or regional process standards considering

• improvements through automation, re-engineering, re-designing. Participate in the project creation, definition and strategy,

• Ensure deliverables and progress of the project team is consistent, assisting in the

elimination of blockers, support in the alignment of resources, and promote and recognize the work done by the team.

• Responsible for managing all deductions by validating debit notes from

• customers/distributor, Research, follow-up and tracking deductions, resolving all disputes,

• Indexing and coding of trade and non trade Disputes.

Governance & Internal Controls

• Accounts receivable Finance manual and Mars best practices processes MEA champion.

• Consistently review Associate and 3rd party Customer master data to make sure that they

• are up to date.

• Interact with Internal and external audits and requirements are delivered with the required

• quality and timely

• Certify Blackline Accounts on a timely basis.

• Work closely with BDMs, Market directors and Accounting & Governance manager in driving

• the governance agenda along with the distributors