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Mars UK • CHN-Shanghai-Shanghai | China

皇家宠物-Sales Operation Assistant Manager

Employment type:  Full time
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Job Description

Job Description:

This role will take ownership of sales & operation core processes, including full-cycle YEE forecasting, supply alignment, inventory management, TE governance, value chain streamlining and vc pricing promotion plan management. This position will bridge demand and supply, standardize dealer expense management, cut inefficient inventory holding cost, and optimize the overall value chain efficiency, freeing up the sales and operation team’s capacity for core revenue tasks and supporting our team’s steady business scaling.

1. Own end-to-end omni-channel sales target management, covering annual and quarterly sales target formulation across omni channels. You will drive cross-functional alignment and close collaboration with the sales team, finance team and NSOP team to ensure targets are realistic, cascaded

smoothly and fully aligned with the company's top-line growth ambition.

2. Take full accountability for monthly Inventory-Sales cycle management, with a sharp focus on inventory health optimization and data-driven production forecasting for core SKUs. You will work with supply chain teams and manufacturing partners, proactively alert the sales team for potential stock-out risks and adjust allocation plans dynamically, while also leading targeted excess inventory clearance initiatives to minimize working capital tie-up.

3. Lead the full lifecycle of channel Trade Expense (TE) management, from building the annual TE budget framework at the start of the fiscal year, to executing quarterly budget requisition, variance tracking and cost control, to strictly ensure all channel investments are fully compliant and kept within the approved financial envelope.

4. Drive the end-to-end optimization of the RTM (Route-to-Market) distributor value chain, including designing standardized, performance-linked rebate rules, and conducting ongoing tracking, validation and post-evaluation of daily trade investments to continuously improve ROI across the entire distributor network.

5. Own the full-stack channel ecosystem governance. You will leverage product traceability tools and official price guidance to develop tiered, market-aligned pricing strategies, and deliver closed-loop end-to-end management covering the full chain from strategy formulation, real-time market compliance monitoring, to continuous rule reinforcement to maintain a healthy, orderly channel operating environment.

6. Lead data-driven channel customer tiering, classification and full-lifecycle management, with full ownership of the customer authorization system. You will design differentiated operation standards, resource allocation rules and tiered growth paths for customers at different levels, to maximize the overall operational efficiency and loyalty of the entire channel customer ecosystem with Sales teams

7. Coordinate and support both internal and external audit activities across all channel operation processes, take end-to-end ownership of process quality management, identify process gaps and non-compliance risks proactively, and drive continuous optimization of SOPs to ensure all channel operations are fully aligned with company policies and regulatory requirements.

Requirements:

1. Bachelor's degree or above, with English communication and written skills to support cross-regional and cross-team collaboration.

2. TMKTor RTM relevant working experience is a strong plus.

3. Must demonstrate sharp data acumen and the capability to drive data-informed channel decisions.

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Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neonatal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles

Working at Mars UK

Company employees:

4,000 In the UK

Gender diversity (m:f):

57:43

Hiring in countries

Argentina

Australia

Austria

Belgium

Brazil

Bulgaria

Canada

China

Czechia

Denmark

Egypt

Estonia

France

Awards & Accreditations

1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

3rd - Best Workplace Benefits

Flexa awards 2026
Most loved - Large companies

Top 5 - Most loved - Large companies

Flexa awards 2026
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2026
1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2025
Most Inclusive Company

Top 5 - Most Inclusive Company

Flexa awards 2025
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Best Workplace Culture

Best Workplace Culture

Flexa awards 2025
Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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