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Mars

Sales Operation Assistant Manager

Location:  CHN-Shanghai-Shanghai | China
Location flexibility:  3 office days / week
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Job Description

Job Description:

Develop elective distribution model

- Based on the RTM strategy, lead the design of evaluation scorecard of distribution, including distribution layout planning, selection criteria, coverage mode, value chain and rebate system

- Set up and make sure the execution of proper evaluation with Sales Pillars, DT and other cross function teams.

- Set up the process and lead the execution of distributors authorization

- Support local team anti-counterfeit action

Customer management policy and process

- Lead the customer master data related process and work with Sales Pillars to ensure the high quality customer master data

- Collaborate with Sales Pillar, BI and DT team to drive related system & process optimization

-Be responsible for distributor agreement related process, coordinate legal review, ensure contract signing completion, rebate update/reimbursement etc, to adapt to business needs.

-Be responsible for providing forward-looking insights to guide customer management on areas of improvement for the business

-Optimize the internal and external sales operation process to drive high efficiency operation platform and deliver high performance business growth through collaboration with internal and external stakeholder

Sales incentive management and capability improvement

-Be responsible for Sales incentive program design, continuous improvement, execution and tracking to support CPF KPI achievement in sustainable way

-Collaborate with Pillars to ensure sales KPI design and target setting well support Pillar target and RC China target

- Sales capability build up, including team building, capability training program, HPC coordination.

Governance & Compliance in sales execution

-Lead the governance and compliance in sales execution including policy and process design, related training, track execution in all pillars to drive proper sales behavior and be aligned with compliance policy, to drive healthy business

-Coordinate with Mars corporate internal audit and external customer audit

Requirements:

- Bachelor's degree in business or equivalent.

- At least 4 years working experience

- Sales Operation Management experience is fundamental.

- Contract/reimbursement process is a must

- Offline distributor experience is a plus

Working at Mars

Hybrid

Core hours 11–3

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neonatal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles
Menopause support
On-site gym
On-site barista
Secure on-site parking
On-site catering
Private booths
On-site wellness room
Collaboration spaces

Awards & Accreditations

1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

3rd - Best Workplace Benefits

Flexa awards 2026
Most loved - Large companies

Top 5 - Most loved - Large companies

Flexa awards 2026
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2026
1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2025
Most Inclusive Company

Top 5 - Most Inclusive Company

Flexa awards 2025
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Best Workplace Culture

Best Workplace Culture

Flexa awards 2025
Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022
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