Quality & Food Safety Manager

Job Description:

Mars: Where your Tomorrow Starts Today!

Mars is a family-owned business that has been making products for people and their pets for more than 100 years. We’re behind some of the best loved brands in the world including MARS®, SNICKERS®, EXTRA®, ECLIPSE®, PEDIGREE®, WHISKAS®, DOLMIO®, BEN’S ORIGINAL ® MASTERFOODS ® and ROYAL CANIN® we are dedicated to making a positive impact on people and the planet.

Join us in building a sustainable future where people, communities, and the planet can truly thrive.

As our next Quality & Food Safety (Q&FS) Site Manager, you will play a pivotal role in bringing this commitment to life. You will hold end-to-end operational and strategic responsibility for Q&FS at the site level, ensuring that every product leaving our facility is safe, legal, and exceeds consumer expectations.

As a key member of the Site Leadership Team, you will drive our site-wide Quality agenda, foster a robust quality culture, and lead a dedicated team of Q&FS Associates in a trustful, transparent, and collaborative environment

What you’ll do:

• Partner with Supply Chain, Manufacturing, and Commercial teams to shape, align, and execute the site's holistic business strategy and Q&FS priorities.

• Lead, mentor, and inspire the site Q&FS team.

• Deploy and maintain Mars Q&FS standards, driving end-to-end compliance with internal policies, legal guidelines, and external regulatory requirements.

• Lead risk assessment and hold/release protocols (PRIMP); set robust factory start-up guidelines following critical incidents.

• Oversee change management processes, ensuring technical site changes protect Key Quality Attributes (KQAs), food safety, and legal parameters.

• Direct the corrective action loop and quality reviews to constantly elevate site performance.

• Manage non-conformities, technical consumer complaints, and optimize the site T0 CAB budget.

• Drive technical capability-building programs for both Q&FS specialists and broader Supply Associates.

Your unique ingredients:

• Degree-level qualification in a relevant technical or scientific discipline (Food Science, Food Technology, Biology, Chemistry, or Engineering) or equivalent experience.

• Extensive experience in a technical or quality function within a fast-moving consumer goods (FMCG) or food manufacturing environment.

• Proven track record of line management with a passion for coaching, developing teams, and cultivating a high-performing collaborative environment.

• Strong working knowledge of Food Safety Management Systems, HACCP, global quality standards, and regulatory compliance.

• Strong change management and project management capabilities. Outstanding communication skills with the ability to influence cross-functional stakeholders at all levels.

Why you’ll love working for Mars:

• Purpose: Help craft beloved brands with a legacy of over 100 years of local manufacturing making products that people and pets will love all while helping to build a more sustainable future.

• People: A culture that values your contributions, fosters leadership, and recognises the impact you make. Your work truly matters here.

• Development: Shape your career with personalised development and real opportunities to grow from day one.

• Enjoy a team and business environment that is invested in helping you manage and grow your energy for work and life.

• Ongoing training and career development.

• A supportive, inclusive team culture where your ideas are valued.

• Enjoy discount staff sales on products.

• Health and wellbeing programs – Fitness passport, flu vaccinations, walking track and onsite gym.

• Onsite subsidised canteen and free parking.

• The opportunity to help create healthier, tastier and more sustainable food for millions of people.

Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

We know everyone’s needs are different, and we’re committed to making our application process accessible and supportive for all candidates. If you require any adjustments along the way, simply let us know in your application form. We’ll work with you to understand what will help you feel comfortable and supported.