Operations Shift Manager

Job Description

Job Description:

Location: Leeds, United Kingdom

Work regime: Full-time, shift-based position (days, nights, weekends on a rotating 24/5 shift pattern).

Overview

We are seeking a results-driven Operational Shift Manager to lead production activities within our Birstall Factory. The ideal candidate will have strong leadership skills, a hands-on approach to operations, and proven experience implementing and sustaining TPM methodologies. This role is central to ensuring safe, efficient, and high-quality production.

What are we looking for?

Shift Leadership & Operations

• Lead, coach, and support production teams to meet daily, weekly, and monthly output targets.

• Oversee all manufacturing activities during the shift, ensuring adherence to safety, quality, and operational standards.

• Monitor production KPIs (performance, waste, downtime, throughput) and take corrective actions where needed.

• Coordinate with maintenance, quality, and planning teams.

TPM & Continuous Improvement

• Drive TPM initiatives across the shift, including Autonomous Maintenance, operational meeting structures and focused improvement.

• Facilitate root-cause analysis

• Engage operators in daily TPM tasks, including equipment care, basic maintenance, and visual management.

People Management

• Direct Line Manager for 20+ associates

• Responsible for labour planning

• Conduct performance discussions, coaching, and training to build operator capability.

• Promote a positive, safety-focused, and inclusive team environment.

Safety & Quality Compliance

• Enforce Good Manufacturing Practices (GMP), HACCP, and all food safety standards specific to pet food manufacturing.

• Ensure compliance with health and safety regulations; address near misses, unsafe behaviours, and hazards immediately.

• Investigate deviations and non-conformances, implement corrective and preventive actions.

Documentation & Reporting

• Complete daily shift reports, including performance metrics, downtime logs, and operational issues.

• Maintain accurate records of TPM tasks, maintenance activities, and quality checks.

• Communicate shift handover information clearly and effectively.

What will be your key responsibilities?

• Proven line management experience in manufacturing/operations; food or pet food industry preferred.

• Demonstrated experience with Total Productive Maintenance (TPM) implementation.

• Strong leadership and team-management skills.

• Ability to troubleshoot operational problems and drive continuous improvement.

• Working knowledge of GMP, HACCP, and other food safety standards.

Find out more about what Mars can offer you by visiting our Global Careers site: https://careers.mars.com/global/en

Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or who are neurodiverse during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here.

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