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Mars

Lab Operational Excellence Lead - M/F/X

Location:  FRA-Gard-Aimargues | NLD-North Brabant-Veghel | FRA-Hérault-Montpellier | RCA-Royal Canin Aimargues | France
Location flexibility:  1 office day / week, 2 office days / week, 3 office days / week, 4 office days / week
Hey there, we’re really sorry but this job is no longer available. Please take a look at our other roles, and check back again soon as we’re adding new roles all the time!

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#1 MOST FAMILY FRIENDLY COMPANY

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Job Description

Job Description:

Location: Aimargues (Our global Royal Canin headquarter located just 30 minutes from the city of Montpellier. Our campus offers direct access to major European hubs while letting you enjoy 300 days of sunshine a year!) or Veghel (Home to one of the biggest chocolate factories in the world! Located in the heart of the Netherlands, our dynamic campus features a modern co-working space shared between Mars Wrigley and Mars Global Services teams, creating perfect synergies and a vibrant, collaborative atmosphere)
Segment: Mars Global Services
Contract Type: Permanent

Our Mars Global Services (MGS) Laboratories are entering an exciting transition phase. With five regional laboratories across the globe specializing in testing and technical consultancy, our mission is to deliver critical support to our diverse Mars businesses (including Snacking, Petcare, and Food). We are looking to bring unified standardization, robust governance, and operational excellence to our global network.

As our Lab Operational Excellence Lead, you will report directly to our Lab Operational Excellence Manager. You will be the driving force behind harmonizing our global standards, partnering closely with our regional directors in the Americas and Europe/APAC. This is a highly collaborative, global role where you will manage change, challenge the status quo, and implement Lean Six Sigma methodologies. By connecting directly with our manufacturing sites and business segments, you will ensure our laboratory services are cost-effective, efficient, and perfectly aligned with our operations.

What are we looking for?

  • You have prior senior experience working in a production or quality control laboratory, or within industrial operations (ideally in the agri-food or pharmaceutical sectors).

Apply
You hav
e solid experience managing regional or global projects
within a complex, multi-country matrix environment, showing a
strong ability to manage change.
  • You think in terms of continuous improvement and have practical experience in Lean Six Sigma (Green or Black Belt is ideal)

  • You possess outstanding communication and interpersonal skills, with a proven ability to influence without authority and a desire to build and animate active, collaborative communities of practice.

  • You are fluent in English and are energized by working with diverse, multicultural teams.

  • What would be your key responsibilities?

    • Drive Global Standardization & Continuous Improvement: You will define, document, and deploy global operational standards and continuous improvement roadmaps across our 5 regional laboratories to minimize process variance. You will lead the systematic application of Lean Six Sigma tools (such as Value Stream Mapping, 5S, Kaizen, and DMAIC) to eliminate process waste, optimize sample throughput, and reduce laboratory lead times.

    • Standardize Best Practices & Monitor Performance: You will establish and govern a centralized "Excellence Dashboard," setting up key performance indicators (KPIs) to transparently track, audit, and benchmark laboratory performance against global targets. You will monitor local laboratory initiatives to identify regional best practices, scaling and deploying them as global standards.

    • Govern Global Lab CAPEX & Investments: In close partnership with our Finance partners and Segment Industrial Engineers, you will oversee the global laboratory Capital Expenditure (CAPEX) process. You will consolidate regional machinery and equipment requirements to maintain a robust 5-year global investment plan, track actual spending against the budget to ensure high financial discipline, and coordinate major equipment business cases with regional engineering teams.

    • Lead Collaborative Change & Community Engagement: You will align global and regional stakeholders on priorities and project roadmaps, providing virtual guidance and coaching to cross-functional teams to drive accountability without direct reporting lines. You will proactively identify process risks, manage change requests with the leadership team, and facilitate a global Community of Practice to foster knowledge-sharing, peer learning, and a strong continuous improvement culture.

    What can you expect from Mars?

    • At Mars, we believe in a relationship of mutual trust, dignity and respect between our company and Associates that is more meaningful than the standard employer/employee relationship.

    • As Associates, we can expect to be respected, supported and valued as individuals, to be treated fairly and equitably.

    • The opportunity to learn and develop, taking charge of your own career across Mars.

    • You will be part of a new team and a new position with the opportunity to shape your role and your team's role with your team and your manager.

    • The mission of Mars Global Services Associates? To be the foundation that serves, protects and supports our business.

    • By joining our 200 Mars Global Services Associates, the diversity of encounters will be your daily life: Digital Technologies, Finance, People & Organization, Insights, Laboratories, Commercial, the Mars Global Services Associates accompany the transformation and growth of each of our segments.

    Working at Mars

    Hybrid

    Core hours 11–3

    Company employees:

    4,000 In the UK

    Gender diversity (m:f):

    57:43

    Hiring in countries

    Argentina

    Australia

    Austria

    Belgium

    Brazil

    Canada

    China

    Czechia

    Denmark

    Egypt

    France

    Germany

    Greece

    Hungary

    India

    Japan

    Office Locations

    Company benefits

    Open to part-time employees
    Open to job sharing
    Open to compressed hours
    Sabbaticals
    Enhanced maternity leave – 26 weeks at 90% pay
    Enhanced paternity leave – 26 weeks at 90% pay
    24 days annual leave + bank holidays
    “Pawternity” leave
    Pregnancy loss leave
    Bank holiday swaps
    Shared parental leave
    Adoption leave
    Family health insurance
    Pregnancy support
    Neonatal leave
    Faith rooms
    Meditation space
    Dog friendly office
    Dog friendly co-working space
    Annual bonus
    Employee discounts
    Cinema discounts
    Referral bonus
    Joining bonus
    Cycle to work scheme
    Electric Car Salary Sacrifice
    Enhanced pension match/contribution
    Theme park discounts
    Lunch and learns
    In house training
    Learning license
    Studying sabbaticals
    Open to part time work for some roles
    Menopause support
    On-site gym
    On-site barista
    Secure on-site parking
    On-site catering
    Private booths
    On-site wellness room
    Collaboration spaces

    Awards & Accreditations

    1st - Most Family Friendly Company

    1st - Most Family Friendly Company

    Flexa awards 2026
    3rd - Best Workplace Benefits

    3rd - Best Workplace Benefits

    Flexa awards 2026
    Most loved - Large companies

    Top 5 - Most loved - Large companies

    Flexa awards 2026
    Best Work-Life Balance

    Top 10 - Best Work-Life Balance

    Flexa awards 2026
    1st - Most Family Friendly Company

    1st - Most Family Friendly Company

    Flexa awards 2025
    2nd – Pet Friendly

    2nd – Pet Friendly

    Flexa awards 2025
    Most Flexible Company

    Top 5 - Most Flexible Company

    Flexa awards 2025
    Most Inclusive Company

    Top 5 - Most Inclusive Company

    Flexa awards 2025
    Best Work-Life Balance

    Top 10 - Best Work-Life Balance

    Flexa awards 2025
    Best Career Progression

    Top 10 - Best Career Progression

    Flexa awards 2025
    Best Workplace Culture

    Best Workplace Culture

    Flexa awards 2025
    Best Workplace Benefits

    Best Workplace Benefits

    Flexa awards 2025
    1st – Large companies

    1st – Large companies

    Flexa100 2024
    Consumer Goods

    Consumer Goods

    Industry awards 2023
    3rd – Large companies

    3rd – Large companies

    Flexa100 2023
    Retail & Ecommerce

    Retail & Ecommerce

    Industry awards 2022

    Kazakhstan

    Kenya

    Lithuania

    Malaysia

    Mexico

    Netherlands

    New Zealand

    Norway

    Poland

    Romania

    Russia

    Slovakia

    South Korea

    Spain

    Switzerland

    Thailand

    Türkiye

    Ukraine

    United Kingdom

    United States