Junior e-Key Account Manager (f/m/x)

Job Description:

Junior e-Key Account Manager (f/m/x)

Fixed-term contract until December 2027

Royal Canin, Sales Department

Location: Warsaw

***Hybrid working model with up to 50% remote work***

Are you looking to grow your career in one of the fastest-growing business channels and contribute to shaping the e-commerce strategy of a global brand? Join Royal Canin and support the growth of our e-commerce business through collaboration with a diverse portfolio of online retail partners across Poland. We are seeking a commercially minded professional who combines strong sales and negotiation skills with an analytical approach and a passion for building long-term partnerships that drive mutual business success.

What would be your key responsibilities?

• Build and develop long-term relationships with key e-commerce customers in the Polish market.
• Execute Royal Canin’s sales strategy and deliver agreed business objectives and key performance indicators (KPIs).
• Prepare, implement, and monitor business plans for assigned customers.
• Take ownership of sales performance, sales forecasting, and actively contribute to the S&OP+ process.
• Identify and develop new business opportunities and acquire new commercial partners.
• Analyze sales data and provide business insights, recommendations, and reports.
• Lead commercial negotiations and agree terms of cooperation with customers.
• Plan and execute promotional activities and marketing activations while ensuring effective investment management.
• Manage activation budgets and collaborate closely with e-commerce, marketing, and category management teams.
• Implement the Perfect Digital Store strategy and develop joint business plans with customers.
• Ensure all activities are carried out in compliance with Royal Canin policies, standards, and ways of working.

What We Are Looking For?

• Experience in sales and commercial negotiations.
• The ability to build and maintain long-term business relationships while driving customer growth.
• A strong customer focus and a results-oriented mindset.
• Strong analytical skills with the ability to translate data into actionable business insights.
• Excellent organizational skills and the ability to manage multiple priorities effectively.
• Fluency in both Polish and English, enabling effective communication in an international business environment.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint; experience with Power BI will be considered an advantage.
• The ability to work effectively in a dynamic environment and collaborate with a wide range of stakeholders.
• A university degree, preferably in Business, Marketing, Economics, or a related field.
• A valid Category B driving license.
• Previous experience working with e-commerce customers or knowledge of the e-commerce channel will be considered an advantage.

What can you expect from Mars?

• Contract of employment.
• Attractive financial conditions with Business Bonus and Christmas Bonus.
• We will also look after your safety and well-being by offering you rich benefits package including life insurance, private medical care, Employee Assistance Program fully covered by Mars, MultiSport card.
• Subsidized meals.
• Monthly allotment of food for your dog or cat.
• Extra savings scheme to support You in long perspective.
• Support in career building through personalized development plan.
• Shop with attractive discounts on our products that Your family and friend are going to love.
• Possibility to participate in volunteering initiatives during working hours.
• A modern and pet friendly office in the Warsaw City Centre.

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