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Mars UK • USA-Missouri-Creve Coeur | USA-New York-New York | United States of America

Inside Sales Representative (PRO)

Employment type:  Full time
Salary:  $24 – $33 per hour
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Job Description

Job Description:

Title: Inside Sales Representative (PRO)

Location: New York, NY or Creve Coeur, MO

Workstyle: Hybrid

Mars does not sponsor visas for this role. This position is not eligible for relocation benefits

The PRO Inside Sales Representative is accountable for driving PRO business growth through the recruitment of both new PRO partners and new D2C referrals. The inside sales representative will be responsible for execution of the PRO BU strategy and achievement of business objectives/KPI’s by delivering specific sales goals. This is achieved by supporting the team in our broader KPI’s as well as responsibility for specific assigned Inside Sales KPI’s and responsibilities. This role virtually sells to customers. Associate will work with our PRO sales team to recruit PRO Customers (breeders, shelters, WSSD) onto our D2C referral program.

What will be your key responsibilities?

  • Meet overall sales objectives & KPI’s. Demonstrate success in improving the recruitment of new D2C customers and gaining the recommendation from our PRO Partners (Breeders, Shelters, and WSSD)
  • Utilize Salesforce and PRO specific reports to strategically target recruitment.
  • Proactively identify and pursue RFP opportunities, lead the development of compelling proposal responses, and drive the process through to contract award.
  • Learn, understand, and share with our partners the importance of Nutrition.
  • Build effective relationships across all cross functional teams. (D2C, Marketing, Finance, Customer Service)
  • Continually acquire new product knowledge and sales skills by utilizing internal resources and staying current with company provided tools (classroom training, E-learning modules etc)
  • Build effective relationships within the PRO team and support them as needed from an inside sales perspective
  • Develop and execute an effective Business Plan for the Inside Sales Role
  • Conduct quarterly business reviews with Line Manager and routinely adjust the strategies, tactics, and investments based on changing needs to maximize performance and hit KPI goals.
  • Ability to work in a cross-functional team-based environment. Adept at working in highly fluid, complex, and ever-changing environments

What are we looking for?

  • Associate degree required
  • Undergraduate degree (BS/BA) preferred with 2-3 years Sales experience
  • Bi-Lingual Preferred (English/Spanish)
  • Enthusiastic self-starter, interested in breaking into a more sales focused career path
  • Success in previous roles including creatively finding opportunities or solving problems to drive advocacy
  • Experience using analytics and insights to enhance decision-making and tactical execution
  • Demonstrated ability to work independently and in a close team environment, self-starter
  • Verbal, written, presentation, interpersonal, and communication skills
  • Follow-through and attention to detail
  • A natural curiosity to learn and understand a unique business model
  • Ability to build report on phone with new prospective partners and customers.
  • Consultative Selling Skills
  • Ability to manage multiple projects at once and change course if needed
  • Strong Excel Skills

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • A strong focus on learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

#RW-Hybrid

#LI-RW1

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 24.19 - USD 33.26

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Core hours 11–3

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Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
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Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neonatal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles
Menopause support
On-site gym
On-site barista
Secure on-site parking
On-site catering
Private booths
On-site wellness room
Collaboration spaces

Awards & Accreditations

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1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

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Most loved - Large companies

Top 5 - Most loved - Large companies

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2nd – Pet Friendly

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Most Inclusive Company

Top 5 - Most Inclusive Company

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Best Work-Life Balance

Top 10 - Best Work-Life Balance

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Best Career Progression

Top 10 - Best Career Progression

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Best Workplace Culture

Best Workplace Culture

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Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

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Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022
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4,000 In the UK

Gender diversity (m:f):

57:43

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