皇家宠物-E-commerce Manager-Tiktok

Job Description

Job Description:

1. Content and short video management.

- Deliver business goals of content & short videos channel and achieve setting KPIs.

- More focus on content management and set up content hub to track and improve content quality with DP team.

- Coordinate with internal brand and science education team to build professional image and transfer to consumer’s content.

2. Enhance current KOL/KOS relationship to support livestreaming business.

- Maintain current relationship with existing KOS and achieve business goals.

- TE/ACP management within budget.

- Develop portfolio strategic suit to different channel/KOS.

- Set KOS hub to track different KOS performance and make related analysis to drive sustainable growth.

3. Create new collaboration model with offline living pet stores/breeders to expand RC influence power and service in Tiktok platform.

- Raise the threshold for online living pet transactions and improve service standards with platforms.

- Set mutual benefit model with offline living pet stores/breeders who is already our customers and invite them expose more contents or livestream related RC brand and knowledge. Promote the recommendation and SOL(start of life) sales.

Requirements:

- Bachelor’s degree or above in business related major.

- Minimum 5 years’ experience in digital contents or customer management; have experience of Tiktok business will be a plus.

- Strong customer focus and knowledge in business, experienced with 3rd party agency management

- Familiar with office software, especially Excel & Power Point.

- Excellent communications skills in Chinese and English in both verbal and written.