Customer Activation Manager

Job Description

Job Description:

Job Description:

• As Customer Activation Manager, this role is about being responsible for Activation strategy deployment and tailoring of activation plans together with local One Demand team and local Customers.

• The person on this role is aimed to drive cluster EBAs and local TMAs activations, taking specifics of a local market for more customer centricity and actionability in activity development

• On the other hand, CA Manager to take responsibility over cluster related projects and workstreams, as well as regional transformational projects, being an owner of CE CA inputs and results

What are we looking for?

• 2+ years relevant experience in Trade/Customer/Shopper Marketing or Sales in FMCG or at Key Retailers' side

• English – Upper intermediate, Romanian - Native

• Experienced in MS Office programs (SAP/Ariba - nice to have)

Skills & Competencies:

• Business Acumen (Understanding of Cluster specifics, FMCG market and Customers environment)

• Project leadership and Action Planning

• Efficient team player

• Work processes optimization

• Drives for result & actionability

• Balancing internal & external stakeholders

• Collaborates effectively

What will be your key responsibilities?

This role is primarily local, focused on driving execution and collaboration within the market, while at the same time carrying cluster-level ownership of selected CE CA projects

• Close cooperation with local Demand and Sales teams to ensure seamless execution across all key processes

• Managing the execution quality of national activities (EBAs) at customer level

• Full ownership of localized Customer Activations (TMAs) and customer-tailored selling stories

• Managing customer-specific temporary displays and POSM production, leveraging both cluster and local toolkits.

• Collecting and translating local customer needs into actionable requirements, including alignment with One Demand during annual planning

• Serving as the owner of Activity Booster Meetings as a critical alignment input for the S&OP+ process, as well as representative of CA function into other S&OP+ cycle forums (incl. feeders)

• Managing the local Consumer Promo budget

• Representing the CE CA team in assigned cross-market projects and driving cluster-level initiatives from a local perspective, ensuring consistency, collaboration, and high execution standards across markets

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• A strong focus on learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.

Please, apply with English CV only