BTO Data Domain Lead - Customer F/M/X

Job Description

Job Description:

Localisation: Aimargues (30 minutes from Montpellier) or Haguenau (30 minutes from Strasbourg)

Type of contract: permanent contract

We are seeking a Data Domain Lead Customer with expertise in Master Data Management (MDM) customer to play a pivotal role in our EOS business transformation program. She/He will play an orchestrator role between the different functions within RC (VCO, Demand, Digital factory), PC COEs & GPOs and Mars Inc data councils to lead the Customer Data Strategy, governance and execution for Finished Products, raw and packs.

What are we looking for?

• University degree (Master)
• Fluent English
• Digital savvy
• Has considerable experience (7 - 10 years) in Data Management & governance.
• Understands Product data domain very well to be able to be the SME in that area.
• Experienced and capable to envision, model and optimise complex, yet efficient business processes, data and workflows.
• Demonstrated Leadership skills, with proven management experience within a matrix organisation to influence & drive adoption of standards, harmonize the standards in case of regional differences.
• Managing Vision and Purpose is critical in ensuring an appropriate and effective communication to key stakeholders
• Ability to travel flexibly
• Fluent in spoken and written English, any additional language is an advantage
• Multi-cultural awareness including adaptability / flexibility
• Strong Business Acumen of the FMCG industry and preferably the MARS

What will be your key responsibilities?

• The Data Domain Lead Customer is a subject matter expert with deep understanding of the Customer data domain end to end. She/He will develop the data standards, data models, governance policies for the domain end to end as well as define Data Lifecycle CRUD (Create, Update & Delete) processes. She/He works under the guidance & leadership of MDM transformation director to define data models end-to-end and process standards and support data stewardship network to implement & drive adoption of the standards within RC.

  She/He works closely with RC functions ( VCO, Finance, Demand, Digital Factory) to establish the SoR/SoE strategy and lead the governance within RC.

• works on defining governance standards for the Customer data domain and works with GPOs and COEs. The Governance standards can include Structure, Policies, CRUD, RACI, Processes, KPI’s etc. related to that data domain.

• Define the CRUD data process for respective domains aligned to various business processes such as New customer Introduction, Order to Cash, Record to Report etc.

• Define data provision framework (Data Flows, Integrations etc.) to deliver data to downstream systems/applications.

• Create training assets about data & process standards and work with Data Stewardship Network to drive change within regions & markets.

• Lead the customer data migration strategy and execution in collaboration with regional MDM teams and BI/SI.

• Collaborate with central and regional Data stewards and Data Quality service to ensure data standards are effectively implemented.

• Assess the impact of changes in structure and data to downstream consumers of the master data. They drive any analysis on the impact across the various aspects like structure, process, quality etc.

• Responsible to build learning and knowledge artifacts that will help in the adoption of the data standards.

• Help resolve Cross-Functional issues that can potentially occur for a data domain or across data domains.

• Responsible for defining & tracking the efficiency of the governance process.

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.