APAC Regional Laboratory Governance Lead

Job Description

Job Description:

​Key Responsibilities

• Provides technical training to rapid methods for raw material and in-process controls to site lab coordinators/Associates.
• Provides training packages and guidance about how Site lab Associates can train and validate other site lab Associate to testing methods.
• Proactively engage a culture of safe laboratory behaviors role model best practices and provide open feedback to other Mars Inc. associates when working with regional or site labs
• Provides support on new equipment selection and configuration.
• Provides coaching and support on troubleshooting related to technical issue with the test and instrumentation.
• Verify the execution of the verification programs (ring-test).
• Help the site to develop a strong action plan based on 5M approach for all non-conform results (Ring-Test, rejections unconfirmed).
• Identify priorities based on problem solving performed at site level and build continuous improvement action plan on Rapid methods.
• Coordination between other MGS Regional Labs and COE to ensure alignment, best practice sharing and evolution of WoW.
• Support the site labs with the deployment of Mars Laboratory Quality Standard.
• As part of the governance process, support to report site labs KPIs.
• Conduct technical audits of labs not under their domain for training and PT.
• Proactively engage a culture of safe laboratory behaviors role model best practices and provide open feedback to other Mars Inc. associates when working with regional or site labs.

Education & Professional Qualification

• BSc or MSc in chemistry or related scientific discipline Languages.
• English mandatory, local languages is a plus
• Knowledge/Experience
• 3 to 5 years of work experience in a chemistry lab.
• ISO 9001, ISO17025 or Mars Laboratory Quality Standard experience
• Essential Good communication skills, both written and spoken English
• Essential: customer focus and understanding quality and food safety aspects
• Desired: Experience in ethnographic interviewing, design thinking and prototyping of new client centric solutions
• Performance evaluation and continuous improvement
• Good stakeholder management and communication skills
• Fluent in writing and speaking English