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Working at Maersk

  • Company employees
    100,000+
  • Gender diversity (m:f)
    65:35

Hiring in

  • South America
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Office locations

Join Maersk as an Operations Supervisor in Dương Kinh, Hải Phòng. In this full-time role, you will coordinate daily warehouse operations, supervise staff, ensure SOP compliance, and drive operational efficiency to meet key performance indicators.

Requirements

  • Education: College degree in a related field is required.
  • Experience: 2-3 years of experience in warehouse operations (bonded warehouse is a plus).
  • Technical Skills: Experience with WMS/TMS and proficiency in Microsoft Office.
  • Language: Good English communication skills (written and verbal).
  • Location: Preference for candidates living in Hai Phong or willing to relocate near the warehouses.

Skills & Responsibilities

  • WMS/TMS Systems: Coordinate daily inbound, outbound, and inventory transactions using warehouse operating systems to meet KPIs.
  • SOP Compliance: Supervise DC staff and conduct regular training to ensure operational standards and work instructions are followed.
  • Process Improvement: Propose and implement efficiency initiatives and support new projects by setting up standard procedures.
  • Issue Resolution: Handle physical and system discrepancies and review non-conformities to recommend corrective actions.
  • Potential transition routes: People from inventory controller or senior warehouse clerk roles may bring strong supply chain and system skills, alongside meeting the 2-3 years of warehouse experience requirement.

Job description

Location: CFS, Dương Kinh, Hải Phòng

RESPONSIBILITIES

  • Coordinate daily operations and resources to ensure plans are executed effectively.
  • Monitor inbound, outbound, inventory, and productivity to meet customer and internal KPIs.
  • Supervise staff and provide necessary training to ensure compliance with SOPs and work instructions.
  • Handle and resolve issues related to physical operations and system transactions.
  • Support new projects by setting up processes and standardizing procedures.
  • Propose and implement improvement initiatives for better operational efficiency.
  • Review non-conformities and recommend corrective actions.
  • Maintain and update training materials and conduct regular training for operators.
  • Oversee operator/DC staff performance to ensure adherence to standards.
  • Update work instructions and processes per customer or operational requirements.
  • Achieve customer KPIs, departmental KPIs, and support business targets.

REQUIREMENTS:

  • Education: from college in related field.
  • Experience: 2-3 years of experience in warehouse operations (bonded WH is one plus).
  • Experienced in working with warehouse operating systems such as WMS, TMS, etc.
  • Location: prefer candidate who lives in Hai Phong or candidate willing to relocate to near the warehouses.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).
  • Good English communication skills (written and verbal).
  • Flexible, team-oriented, and able to communicate across all levels.

BENEFITS:

  • 15 days of annual leave, 7 days of sick leave, and 2 additional paid holidays (25/12 & 31/12)
  • Comprehensive health insurance, including coverage for eligible family members.
  • 24/7 personal accident insurance and term life insurance.
  • Annual salary review based on performance and company policy.
  • 13th-month salary bonus and performance-based bonuses.
  • Opportunities to join personal development and training programs

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Apply now
Maersk

Supervisor - Operations

Haiphong
On-site
Competitive salary with 13th-month bonus

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