Join APM Terminals (Maersk) as a Shift Incharge for a full-time role based in Bengaluru, India. You will oversee end-to-end warehouse activities, manage manpower, monitor KPIs, and drive safety and operational excellence.
Requirements
No specific educational degree or minimum years of experience are explicitly stated in the posting.
Required competencies include warehouse operations management, KPI tracking, inventory control, and safety compliance.
Skills & Responsibilities
Warehouse Operations: Manage end-to-end warehouse activities including inbound, storage, picking, packing, and dispatch.
Manpower Planning: Plan and deploy manpower effectively based on daily volumes and productivity requirements.
KPI & Reporting: Monitor operational KPIs and prepare daily, weekly, and monthly MIS, WBR, and QBR reports.
Safety & Compliance: Drive 5S, HSSE, and safety compliance across all warehouse operations.
Potential transition routes: People from logistics supervisor or warehouse team lead roles may bring strong operational and inventory management skills, alongside meeting general supervisory requirements.
Job description
APM Terminals
Shift In-charge JD
Manage end-to-end warehouse activities including inbound, QC, put-away, storage, picking, packing, dispatch and reverse logistics.
Plan and deploy manpower based on daily and seasonal volumes, workload and productivity requirements.
Monitor operational KPIs such as productivity, throughput, TP/FTE, SLA adherence, ageing, capacity utilisation and volume trends.
Ensure inventory accuracy through appropriate process controls, SKU-level verification and reconciliation.
Drive 5S, HSSE and safety compliance, including PPE adherence, safe material handling and operational discipline.
Review daily/weekly operational performance and identify process gaps, bottlenecks and improvement opportunities.
Lead continuous-improvement initiatives focused on productivity, quality, cost optimisation and process standardisation.
Coordinate with customers, vendors, security, transport, planning and other internal stakeholders to resolve operational issues.
Investigate and escalate operational deviations such as short receipts, GRN discrepancies, damages, wrong picks and process non-compliance.
Manage attendance, manpower availability, overtime requirements and workforce utilisation to maintain operational continuity.
Support peak-season and high-volume planning, including manpower, space, staging and operational readiness.
Prepare daily/weekly/monthly MIS, WBR and QBR reports, including trend analysis and management commentary.
Track customer commitments and ensure activities are completed within agreed SLA/TAT.
Coach the operations team on SOP adherence, safety, quality, productivity and workplace discipline.
Maintain readiness for customer visits, audits and operational reviews.
Work with cross-functional teams to improve warehouse capacity, productivity, quality and customer experience.
Monthly Billing
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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