Service Fufilment 24/7 operator

Job Description

Has accountability for the cargo flow execution as per timeline and
regulatory requirements, executing daily tasks in a cost-efficient and
effective manner. Provide a seamless monitoring and support to ML fleet within OCL geography in 24/7 shift. Manage vessel operating for port stay and husbandry issues (repairing/bunkering), including 3rd party agency performance. Build the solid and full situation awareness about the port / vessel / environment condition in the geography. Drive operational efficiency in order to achieve lowest cost and excellent service delivery to our customers.

Handles transshipment bookings as advised by the responsible capacity
desks and optimizes the network at the lowest possible costs.
Executes all inter-terminal transfers.
Handles all changes to discharge, load and transshipment bookings.
Ensures timely and accurate release of all vessels.
Drives cost effectiveness in the cargo execution process.
Responsible for Performance Management of the GSC.
Pro-actively reduces waste such as longstanding containers, re-
nominations and cargo no-shows.
Responsibility for special cargo operation.
Identifies and suggest continuous improvement possibilities in the ways
of working.
Identifies and executes cost reductions through the SmartOPS process
within the team.
Drive Key Performance Indicator’s (KPI), Service Level Agreement’s (SLA) and standard execution framework for the terminals and agencies in LOC coverage.​
Provide a seamless monitoring and operating for port stay and husbandry issues (repairing/bunkering) support to ML fleet Manage vessel within OCL geography.​
Analyse performance of operational execution of Maersk Line operated vessels in the approach and port stay, drive performance reviews and follow-up.​
Build, maintain and develop excellent relationship with various stakeholders both internally and externally (with other Execution teams, Ship management, Terminal, Port Authorities, 3rd party service providers, Maersk Line vessel command, etc.)​
Emergency handling and contingency planning to protect safe and efficient vessel operations at sea / at port.​
Support the E2E process optimization and Marine functional project development.​
Improve healthy work-life balance and stay in high engagement level.​
Act on other tasks assigned by MAR 24X7 manager.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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