Senior Process Expert

Job Description

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

You are responsible for:

• Handling daily documentation tasks in alignment with Client/Process IOPs, ensuring consistent quality and compliance.

• Preparing and submitting export/import documentation accurately and on time to relevant stakeholders.

• Adhering strictly to IOPs, with any deviations pre-approved by stakeholders.

• Supporting peers with technical or process-related challenges during execution.

• Maintaining high standards of data quality to meet SLAs and ensure process efficiency.

• Staying up-to-date on process changes and IOPs to ensure accurate documentation.

• Conducting root cause analysis in the event of escalations and contributing to resolution strategies.

• Assisting in training new hires on documentation processes and standards.

Shift & Schedule:

• Shift Timing: 9:00 AM to 11:00 PM (Rotational shifts)

• Week Off: Rotational week off (not fixed days)

🏢 Work Arrangement

• Model: Hybrid (mix of remote and in-office work)

• Location: Pune, Maharashtra

What We Offer:

• Impact: Your work directly contributes to the success of our global operations.

• Opportunity: Ample opportunities for professional and personal growth.

• Innovation: Join a forward-thinking team embracing cutting-edge technologies.

• Global Exposure: Collaborate with diverse colleagues in an international business environment.

• Work-Life Balance: We value work-life balance and offer flexible working arrangements.

Join Maersk: Embark on a rewarding career journey with Maersk, where you'll contribute to redefining global logistics and trade while advancing your career in a dynamic and inclusive workplace.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.