OTS Manager

Job Description

About the job:
If you are reading this, we’re guessing that something about this role caught your attention and that you are a person who loves to work with customers, to enable their global supply chains and businesses and thrive being at the forefront of all thing’s sales. You are probably also described as a person with great energy & high curiosity, who loves juggling multiple balls in the air, in an everyday environment, where Tuesday usually doesn’t look like Monday, but where Friday is always fun!
Ok. If it sounds like we have just described you and you’re looking for a role where you can have real impact on the sales strategy & enablement, our portfolio of projects & initiatives and get the best of both world’s – sales support & enablement for our sales community and growing small businesses through a varied suite of products, we may have a great opportunity for you with us in the One Team Sales function at Maersk!

So.. what is that you will actually do?
As a One Team Sales manager, you will join the Sales function in Maersk Global Service Centres managing sales support operations & small business sales for South Africa & UAE Areas and be the pivotal point between Sales, Customer, Product, Pricing & Operations to enable customer businesses and get opportunities to lead enterprise level improvement projects.

You’ll:

• Lead a team focused on executing transactional sales processes, solving sales issues for customers and generating revenue from customer portfolio
• Lead the team to achieve the set KPIs around process execution and sales targets
• Adapt to changes and drive initiatives/process changes/system rollouts etc. This will include driving process improvements and collaboration with cross functional stakeholders.
• Share insights & analytical inputs with the team to lead them in improving sales and grow the customer portfolio
• Manage stakeholders to strengthen the collaboration and partnership for the smooth running of our business
• Identify of gaps to improve customer journey and thereby improve the customer experience
• Coach team members to drive performance/goals and the right behavior
• Upskill self and team on products and behaviors to be future ready and meet current business needs.
• Create a psychologically safe environment for the team to thrive in. Win as a team.

We believe you’ll thrive in this role if you:

• Have 5+ years of experience leading teams
• Have experience managing & growing customers business and improving their experience
• Have a curious mindset, an ability to learn new skills and knowledge quickly and are adaptable to changing environment, processes and systems.
• Have experience in project management, quality improvement and working with documents like IOPs/QRGs along with adherence to these.
• Have a genuine passion for and interest in global trade and enabling it.
• Have a can-do attitude and drive which is second to none. You are known for taking strong ownership and going the extra mile.
• Have impeccable stakeholder management skills – you are great at building rapport and can work across all levels and functions.
• Have organisational agility, know how to get things done both through formal channels and the informal network.
• Are often described as someone who has high energy and is loved for that by your colleagues!
• If you have experience in logistics, that’s a plus.

Above being said - we know that diversity makes for the best teams, problem-solving and creative thinking. We are dedicated to adding new perspectives to the team and believe in mindset (drive!) and attitude more than on-paper-experience. Therefore, we encourage you to apply if your experience is in the ballpark or close-ish to what we are looking for.

So far so good? Awesome! Here are some other cool aspects:

• A very passionate team – current highlights are footballers, cricketers, runners, automobile enthusiasts, and dog lovers.
• An open & truly global organization with opportunities to connect & collaborate with colleagues in different geographies.
• An amazing culture – where asking “why” is highly encouraged through all leadership layers.
• A very clear & long-term strategy on becoming the integrator of logistics & supply chain.

About us:

At Maersk, our strategic vision is to become the Global Integrator, offering truly integrated logistics solutions that connect, protect, and simplify our customers’ supply chains. We are responsible for moving 20% of global trade every year. With a dedicated team of over 80,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.

Working at Maersk in Continuous Improvement means you are working on something pretty exciting: shaping the future of trade by acting as a catalyst for the next generation of supply chain trends and practices!

Please apply by uploading:

• A short application letter (max 1 page) answering in 5’ish bullets: “Why you are a great candidate for the position?”
• Your CV
• University transcripts or Certificate copies

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.