Manager - Transport Operations cum CL Business Development

Job Description

Responsibilities

Leadership & Operations

• Lead daily transport operations: safety, planning, performance, reporting, and optimization.
• Manage transport coordinators and ensure effective stakeholder coordination (warehouse, depot, barge, 3PL/in-house).
• Implement Transport Safety Standards and SOPs; conduct Gemba, risk assessments, and incident reporting.
• Escalate critical compliance risks.
• Monitor and report operational KPIs (daily/weekly/monthly).
• Act as Account Management for existing warehouse customers and respond to their new demand

Business Development

• Coordinate with Sales team to maintain pipeline; Turn business opportunities of both warehouse and transport (RFP/RFQ) into real business by working with internal teams to deliver sound solution
• Responsible to deliver budget growth target
• Coordinate with Operations and Implementation for smooth go-live after win

Governance & Programs

• Accountable for operational safety, profitability, and growth of both Transport and Warehouse Product.
• Conduct audits, implement corrective/preventive actions, and review deviations.
• Drive performance communication through regular meetings.
• Recommend technology improvements and support sustainability initiatives.

Training & Culture

• Drive cultural transformation and business excellence practices.
• Promote Maersk Purpose and Values.
• Develop local-language training materials and escalate HSSEQ issues when required.

Business & Performance

• Identify commercial opportunities and support compliance efforts.
• Maintain strong internal and external stakeholder alignment.
• Deliver results in safety (accident reduction), audit performance, profitability, cost control, customer service, NPS, stakeholder alignment, and ESS.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.