Manager – Operations Excellence

Appetizer

At Maersk, we are determined to put our customers’ needs first. Global Markets are evolving fast, and we aim to connect, protect, and simplify our customers’ supply chain in response to these changes. We are on an exciting journey to

transform the flow of goods, data and materials that sustain people, businesses and economies worldwide – driving our vision as a true global integrator.

Want to be part of our exciting growth journey? Join us as a Contract Logistics Fulfilment Operations Excellence Manager! You’ll play a vital part in our success, continuous improvement, designing, and implementing innovative warehouse solutions, which bring standardization, visibility, and actionability to our customer’s supply chains.

We Offer

To accelerate our strategic intent to grow with our customers and support their end-to-end supply chain needs as a trusted partner, we are building our Asia-Pacific-wide logistics footprint and industry-leading omnifulfilment capabilities. Taking on this role, you will be part of driving our growth aspirations in the tail of our growth journey. You will also get exposed to exciting challenges and build a strong experience for your future career development.

You will play a key role in growing Contract Logistics and get hands-on experience in leading Contract Logistics Continuous Improvement as well as Solution Design for customer pursuits and new markets, and in driving standardization

and proof of concept building for automation initiatives. Furthermore, you will have the opportunity to work in a multi-cultural environment driven by values, customers, and people orientation. You will get to focus on creating valuable relations and work with high-performing teams in an environment where you will be valued, recognized, and rewarded.

Key Responsibilities:

• Lead Continuous Improvement and operational standardization across the organization.
• Lead standardization & proof of concept building for automation initiatives, using methodology provided from global and regional teams for solutioning jointly, with a continuous improvement mindset.
• Support Contract Logistics Solution Design for customer pursuits that require advanced engineering know-how. Designs solutions for new markets (geographies/customers) jointly with business development & operations/operations excellence teams.

· Lead Maersk Global continuous improvement programs and Operation process standardization to ensure LEAN and continuous improvement methodologies are promoted amongst organization:

• Lead Continuous Improvement programs across organization in Japan
• Develop Continuous Improvement culture amongst organization
• Promote 5S, removing Wastes, 5-whys, TPS, Lean Six Sigma methodologies
• Strengthen operation resource management (visualization of personnel/work planning, work progress management, plan/actual review)
• Lead and Support Productivity and P&L improvement of operations

Support Solution design, costing & pricing:

o Solution Design role will be supporting/secondary role (we will provide training if necessary)

o Capture/analyze core data and assumptions that are required to design, cost and price the solution for the customer

o Develop detailed designs for the solution incorporating the scope of services, operating model, resource models, operating cost estimates, recommended selling price, estimated value for the client and draft P&L for Maersk

o Calculate activity productivity targets to support resource and activity-based costing models o Calculate warehouse size based on throughput and product data mainly provided as part of a customer RFQ

o Create warehouse process flows for key activities including receiving, put-away, picking, packing and dis-patching to maximize productivity

o Create warehouse layouts and engineering designs using AutoCAD software if necessary (we will provide training if needed)

· Lead and support development of automation feasibility studies

o Analyze operational data for automation proof of concepts

o Calculate ROI and Pros and Cons of the automation

o Propose to internal stakeholders as well as to customers

· Project Management

o Manage new client implementation, relocation project, and automation implementation project if necessary.

· Be an active participant within the Regional Continuous Improvement (OE) Community:

o Capture and share knowledge / best practices throughout the organization to support short- and long-term success

o Speak up and share both supportive and critical views in a way that fosters a dynamic and engaging pursuit of continuous improvement

· Support Solution design teams in regions on new business opportunities, i.e., RFP response, strategic cross-country project focus, CAPEX, presentation materials, technical documentation, and support.

· Drive knowledge sharing and capability building L&D activities for Operations Excellence in the wider organization, creating an in-house talent pool with relevant People function support.

We are looking for

· 5 years or more experience in Continuous Improvement

· Preferably experience in Contract Logistics operation

· Certified Lean Six Sigma knowledge

· Strong industrial engineering expertise across the application of time motion studies, operations/process flow mapping, workflow simulation.

· Continuous improvement mindset.

· Preferably experience in the design of Contract Logistics solutions

· Innovative in reaching conclusions and making recommendations based on limited and/or ambiguous data

· Skilled warehouse solution engineer who has a deep understanding of making process changes for productivity and financials

· Project Management skills to lead implementation of new clients, relocation of warehouse, and re-engineering or automation projects as required

· Excellent communication skills for stakeholder management both in a local and international setting

· Business level English and Japanese (+ +preferable Chinese)

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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