Manager - Operations

Job Description

Responsibilities:

• Overall management for DC operations (Bonded Warehouse), in a strategic and cost-effective way.

• Drive and take the lead to plan, propose initiatives or suggestions for work improvement projects, and competitive value-added services to our clients

• Work proactively and closely with related business stakeholders to meet the customers’ expectations, manage project implementation and execution to achieve objectives of profit growth, and ensure KPIs met

• Ensure the operations are being managed in full compliance with company policies and lawful regulations

• Ensure that HSSE is executed in line with Maersk initiatives at all times

• Follow up on target KPI’s and recommend process improvements and adopt lean logistics practices and a continuous improvement mindset

• Take training/ coaching to supervisor/ workforce who under your report line

• Follow up administration issues for day by day labor requirements

• Organize and attend necessary weekly and monthly meetings with Supervisors and/or labor groups to understand and deal with any issues and to issue timely instruction on changes or improvements when required

• Ensure that KPI’s are produced in full and on time

• Strengthen team through training and development.

End results

• New customers onboarding and go-live smoothly

• Continuous improvement in operations processes

• Customers satisfaction

Accountabilities:

• Achieve KPI of operations

• Achieve the operations team’s budget & P&L

*** Working days: 5 days/week. No shuttle bus to transport from other provinces to the company (Thu Dau Mot, Binh Duong)

Requirements

Education:

• Bachelor’s Degree

Professional Qualification/Certification:

• Preferably with Professional Certification

Experience:

• 3-5 years of professional experience in contract logistics/distribution center operations/Customer service

• Solid experience in managing the sizable team

• Knowledgeable in B2B/B2C and e-comm business processes

• Strong experience in customs related & demand planning

• Analytical and strategic thinking

• Strong customer mindset

• Result-orientated, good business sense, and hands-on

• Proactive, detail-minded, and continuous improvement

• Sound negotiation, presentation, and interpersonal skills

• Proficient in using Microsoft Office, WMS, TMS

• Good English communication skills (verbal & written)

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.