Manager - Operations

Responsibilities:

• Overall management for DC operations, in a strategic and cost-effective way

• Responsible for accountable operations team’s budget & P&L

• Drive and take the lead to plan, propose initiatives or suggestions for work improvement projects, and competitive value-added services to our clients

• Work proactively and closely with related business stakeholders to meet the customers’ expectations, manage project implementation and execution to achieve objectives of profit growth, and ensure KPIs met

• Ensure the operations are being managed in full compliance with company policies and lawful regulations

End results

• New customers onboarding and go-live smoothly

• All inbound and outbound shipments proceed as a plan with no delay and penalty or extra cost will incur

• Continuous improvement in operations processes

• Customers satisfaction

Accountabilities:

• Achieve KPI of operations

• Achieve the operations team’s budget & P&L

Job Requirements

Education:

• Bachelor’s Degree

Professional Qualification/Certification:

• Preferably with Professional Certification

Experience:

• Preferable to 5 years of professional experience in contract logistics/distribution center operations/Customer service

• Solid experience in managing the sizable team

• Knowledgeable in B2B/B2C and e-comm business processes

• Analytical and strategic thinking

• Strong customer mindset

• Result-orientated, good business sense, and hands-on

• Proactive, detail-minded, and continuous improvement

• Sound negotiation, presentation, and interpersonal skills

• Proficient in using Microsoft Office, WMS, TMS

• Good English communication skills ( verbal & written )

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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