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Maersk • Philippines, Pasig, 1600 | Philippines

Lead Logistics Customer Experience Specialist

Employment type:  Full time
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Job Description

Acts as the owner of the job file and has responsibility for creating
and updating of shipping documents and Customer Invoices in the system.

Owns all SCM Operations activities under file management for thecustomers under purview.Key Activities include:All file management activities post booking.Documentation.System Updates.Operational finance.Proactive communication with customer service in case of exceptions.Supporting Customer Service in customer query resolution and exceptionhandling.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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Working at Maersk

1 office day / week 2 office days / week

A little flex time

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Awards & Accreditations

3rd - Best Workplace Culture

3rd - Best Workplace Culture

Flexa awards 2026
Best Workplace Benefits

Top 10 - Best Workplace Benefits

Flexa awards 2026
Flex spring

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Company employees:

100,000+

Gender diversity (m:f):

65:35

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