Flexa
Discover companiesFind a jobResourcesSign in/up
For employers
Flex spring

Join the mailing list

Get the latest insights and expert guidance on job hunting, career progression, and creating thriving workplaces.

Enter your email
  • About us
  • Contact us
  • FAQs
  • Info for employers
  • Join Flexa
  • Legal
  • Live feed
  • Resources
  • Sign in/up
  • The Flexa awards
Flexa
< Back to search
Maersk

Lead Logistics Automation Specialist

Location:  Vietnam, Hồ Chí Minh, Ho Chi Minh City, 71100 | Vietnam
Location flexibility:  Office based
View company profile
Apply

Job Description

As a Lead Logistics Automation & Operational Excellence Specialist, you will support the digital transformation and continuous improvement of Supply Chain Management operations.
The role focuses on developing and implementing automation solutions, analyzing operational data, and driving process improvements across key SCM activities, including Planning, System Updates, CBL Checking, Documentation, and Financial Operations.
You will be responsible for identifying automation opportunities and developing solutions that reduce manual effort, improve processing time, enhance data quality, and increase operational efficiency. You will also support the deployment and maintenance of automation solutions in the production environment.
The role will work closely with Operations teams, Customer Experience teams, Super Users, and Technical teams to translate business needs into practical and sustainable solutions

  • We offer

Join our Continuous Improvement team and build practical expertise in automation, analytics, and process improvement within a global logistics environment.

We offer a dynamic and rewarding work environment where you can:

  • Develop hands-on expertise in automation development for logistics systems, shipment data management, and SCM processes.
  • Gain exposure to end-to-end SCM workflows, including Planning, System Updates, CBL Checking, Documentation, and Financial Operations.
  • Design, develop, test, deploy, and maintain automation solutions used in daily operations.
  • Work with global stakeholders, Customer Experience teams, operational teams, Subject Matter Experts, and Technical teams.
  • Strengthen your analytical, problem-solving, project management, and continuous improvement capabilities.
  • Gain practical experience with Python, VBA, Power BI, Microsoft Power Platform, and AI-enabled productivity tools.
  • Participate in digital transformation, process improvement, and system enhancement initiatives.
  • Build a strong foundation for future career development within Supply Chain Management, Logistics Operations, Automation, Data Analytics, and Operational Excellence.

At Maersk, we value diversity and inclusion. We believe that every individual brings unique perspectives and experiences that contribute to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered to reach their full potential.

  • Key Responsibilities

1. Automation

  • Identify and assess automation opportunities across SCM operational processes.
  • Design, develop, test, deploy, and maintain automation solutions using Python, VBA, and other relevant technologies.
  • Translate business requirements into practical, scalable, and user-friendly automation solutions.
  • Monitor automation performance in the production environment and resolve issues in a timely manner.
  • Explore and apply AI-enabled solutions to reduce manual effort, accelerate task completion, and improve operational decision-making.
  • Track the benefits delivered by automation initiatives, with a primary focus on hours saved and FTE efficiency.

2. Data analysis

  • Collect, clean, validate, and analyze operational data across different SCM functions.
  • Identify trends, performance gaps, root causes, and improvement opportunities through data analysis.
  • Develop and maintain Power BI dashboards and operational reports for daily management and performance monitoring.
  • Provide data-driven insights related to cost, FTE efficiency, processing time, productivity, quality, and operational performance.
  • Ensure that reports and dashboards are accurate, consistent, user-friendly, and aligned with stakeholder requirements.

3. Continuous Improvement Business Partner

  • Partner with operational teams to identify pain points, process inefficiencies, manual activities, control gaps, and improvement opportunities.
  • Apply continuous improvement and Lean principles to eliminate waste, reduce process variation, and improve operational performance.
  • Support the prioritization of improvement opportunities based on business value, feasibility, risk, and expected efficiency gains.
  • Coordinate improvement initiatives from opportunity identification through implementation, benefit validation, and stabilization.
  • Ensure that implemented solutions are effectively adopted and sustained by operational teams.
  • We are looking for

1. Continous improvement Mindset

  • A strong continuous improvement mindset with practical exposure to process improvement, process simplification, or automation initiatives.
  • Ability to identify operational pain points, understand root causes, and recommend practical solutions.
  • Strong attention to detail, with a focus on quality, controls, data accuracy, compliance, and sustainable implementation.
  • Willingness to challenge existing ways of working constructively and propose better alternatives.
  • Basic knowledge of Lean, process mapping, root cause analysis, or other continuous improvement methodologies is an advantage.

2. Automation Skills

  • Required
    • Hands-on experience with Python for task automation, data processing, or operational solution development.
    • Hands-on experience with VBA for automating Excel-based activities and repetitive operational tasks.
    • Experience with Power BI, including data preparation, data modeling, dashboard development, and visualization.
    • Ability to understand business requirements and convert them into functional automation solutions.
    • Ability to troubleshoot automation issues and support solutions after deployment to the production environment.
  • Preferred:
    • Experience with Microsoft Power Automate, Power Apps, or SharePoint.
    • Experience using Microsoft Copilot, Copilot agents, Claude Code, or similar AI-enabled tools to improve productivity and operational processes.
    • Familiarity with APIs, SQL, or other development and integration tools.

3. Self-learning

  • Strong self-learning capability and curiosity about new technologies, automation methods, and improvement practices.
  • Ability to independently research, evaluate, and experiment with new tools and technologies.
  • Ability to learn from technical documentation, online resources, business users, and Subject Matter Experts.
  • Willingness to continuously improve technical, analytical, and business knowledge.
  • Ability to determine whether a new technology is appropriate, practical, secure, and valuable for an operational use case.

4. Office Productivity

  • Proficiency in Microsoft Office applications, particularly:
    • Microsoft Excel, including advanced formulas, PivotTables, data validation, and problem-solving techniques.
    • Microsoft Outlook for professional communication and email management.
    • Microsoft Word and PowerPoint for process documentation, reporting, and stakeholder presentations.
  • Ability to organize, analyze, and present operational data in a structured and professional manner.
  • Comfortable working in a highly digital and system-driven environment involving multiple applications and platforms.
  • Ability to produce clear process documentation, user guides, presentations, and management reports.

5. Operational Excellence & Language:

  • Strong time management skills and the ability to manage multiple tasks and priorities.
  • Basic project management capability, including planning activities, coordinating stakeholders, tracking actions, and managing delivery timelines.
  • Strong organizational skills and attention to detail.
  • Ability to work independently while seeking guidance when appropriate.
  • Ability to work effectively in a fast-paced and changing operational environment.
  • Good command of written and spoken English.
  • Comfortable working with English-based systems, technical documentation, meetings, and business communications.
  • Experience working in a multicultural or global environment is an advantage.

6. Communication:

  • Good written and verbal communication skills.
  • Ability to communicate technical concepts in a clear and practical manner to non-technical stakeholders.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Apply

Other jobs you might like

Maersk

Lead Logistics Customer Experience and Operations Specialist

Chennai, IN

#3 BEST WORKPLACE CULTURE

Maersk

Lead Logistics Customer Experience and Operations Senior Specialist

Pasig, PH | Philippines

#3 BEST WORKPLACE CULTURE

Maersk

Job Posting Title Lead Logistics Customer Experience & Operations Senior Specialist

India, Chennai, 600116 | India

#3 BEST WORKPLACE CULTURE

Working at Maersk

Office based

A little flex time

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Awards & Accreditations

3rd - Best Workplace Culture

3rd - Best Workplace Culture

Flexa awards 2026
Best Workplace Benefits

Top 10 - Best Workplace Benefits

Flexa awards 2026
Apply

Maersk

Lead logistics Customer Experience and Operations Specialist

India, Chennai, 600116 | India

#3 BEST WORKPLACE CULTURE

Maersk

Air & LCL Operations & FinOps Specialist

CNCNQ06 - Chongqing - Raffles City Building,5F-8F No.2 Yuzhong District | China

#3 BEST WORKPLACE CULTURE

Company employees:

100,000+

Gender diversity (m:f):

65:35

Hiring in countries

Australia

Bangladesh

Belgium

Brazil

Cambodia

Cameroon

Canada

Chile

China

Colombia

Costa Rica

Croatia

Czechia

Denmark

Ecuador

Egypt

France

Georgia

Germany

Guatemala

Hong Kong

Hungary

India

Indonesia

Ireland

Israel

Italy

Japan

Kenya

Malaysia

Mexico

Netherlands

Nigeria

Norway

Pakistan

Panama

Peru

Philippines

Poland

Romania

Rwanda

Saudi Arabia

Serbia

Singapore

South Africa

South Korea

Spain

Sweden

Switzerland

Taiwan

Thailand

Türkiye

Ukraine

United Arab Emirates

United Kingdom

United States

Vietnam

Office Locations