Join Maersk as an LCL Station Manager located in Philippines, Pasay. In this full-time role, you will lead the LCL Operations and Customer Service teams to ensure the seamless execution of export and import processes while delivering exceptional customer service.
Requirements
Minimum 5 years of experience in a global logistics organisation
1–3 years of experience in a people leadership role
Strong operational expertise in LCL, ocean freight, trucking, and customs processes
Proficient in Microsoft Office applications (Excel, PowerPoint, Word)
Proficient in spoken and written English
Experience with CargoWise is preferred
Skills & Responsibilities
Leadership: Lead, mentor, and develop a high-performing team responsible for LCL operations and customer service across the Philippines.
Operations Management: Oversee end-to-end LCL shipment processes, including booking, planning, execution, and post-shipment activities.
Customer Service: Serve as a key point of contact for customers, addressing inquiries and resolving escalations promptly.
Process Optimization: Identify and implement opportunities for process optimization and improved operational efficiency.
Potential transition routes: People from logistics supervisor or freight forwarding operations roles may bring relevant supply chain and team management skills, alongside meeting the required logistics experience.
Job description
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
We offer
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Key responsibilities
We are seeking an experienced and motivated LCL Station Manager to oversee and manage end-to-end Less-than-Container Load (LCL) operations. The ideal candidate will lead the LCL Operations and Customer Service teams, ensuring seamless execution of export and import processes while delivering exceptional customer service. This role requires strong leadership capabilities, attention to detail, and a deep understanding of logistics and supply chain operations.
Lead the Operations and Customer Service teams supporting LCL export and import shipments across Phillippines.
Manage the end-to-end LCL shipment process, including booking, planning, execution, and post-shipment activities.
Lead, mentor, and develop a high-performing team responsible for LCL operations.
Serve as a key point of contact for customers, addressing inquiries and resolving escalations promptly.
Ensure accurate and timely invoicing and payment processing.
Identify and implement opportunities for process optimisation and improved operational efficiency.
Ensure clear communication and alignment across internal and external stakeholders.
We’re looking for
Minimum 5 years of experience in a global logistics organisation, including 1–3 years in a people leadership role.
Strong operational expertise in LCL, with hands-on experience across ocean freight, trucking, and customs processes.
Proven people management and stakeholder management capabilities, with a collaborative and team-oriented approach.
Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
Experience with CargoWise is an advantage.
Strong communication and interpersonal skills.
Ability to work effectively under pressure and manage competing priorities within tight deadlines.
Proficient in spoken and written English.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
