LCL Operations Agent

Job Description

Opportunity

At Maersk we are on a mission to become The Global Integrator of container logistics by connecting and simplifying our customers’ supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

As LCL agent you are responsible for managing end to end LCL operational and financial processes of a client’s portfolio and Maersk L&S own LCL lines.

What we offer

We offer you an exciting global career at the forefront of world trade. And thanks to our global scale, you will be well-positioned to explore opportunities at Maersk around the world. The many other highlights include the most modern talent development initiatives and competitive benefits. We are proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day.

When you join our team, you join a truly diverse, global organization in a fast-moving, values-based, work environment where you can grow on the job, create and shape our digital solutions, tap into industry-leading talent development initiatives, enjoy working with your colleagues and broaden your world view through our international job postings.

Key Responsibilities

- Register booking orders directly from customers or from internal network,

- Create LCL file into TMFF (or get it created by back office),

- Follow up physical, financial and documentation processes step by step and simultaneously,

- Handle issues such as workflows, disputes or operational extra costs,

- Ensure real time communication with customers or stakeholders.

We are looking for

- Experience in account management execution

- Excellent communication skills

- Relationship building skills, both with customers but also internal stakeholders

- With the ability to handle multiple tasks in a constantly changing environment, you will be able to work under time restrictions with a sense of urgency to deliver to a high standard.

- As a collaborative, customer-focused individual, you will continuously strive to achieve results and deliver and excellent customer experience.

- Language: French and English

You have been reading so far, we are glad to see you are interested. If you can see yourself in this role and are keen to be part of this journey at Maersk, we look forward to hearing from you!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.