LCL Documentation Agent

Job Description

POSITION SUMMARY
To ensure accurate, timely, and compliant execution of LCL export documentation, while driving operational efficiency, cost control, and continuous improvement across documentation handling, financial operations, and exception management.

Who we are

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What we offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Key Responsibilities

• Documentation:

  • Handle HBL/CBL of Export Shipments, including but not limits at creation, verification, Shipping Instruction submission to carriers, Validating documentation. Ensure document quality and timeliness.

  • Follow IOP/SOP in document handling process.

  • Ensure operational KPI is adhered with and successfully delivery

  • Coordinate with other stakeholders and resolve issues to ensure DOC available and correct during transportation.

  • Manage exceptions in daily operation.

• Other Responsibilities:

  • Support customers/other teams to resolve issues and exception handling.

  • Initiative to improve daily operation, both in productivity and work quality.

  • Other relevant tasks/projects assigned by leaders.

Critical Competencies

• At least 01 – 03 years’ professional working experience at similar operation role(s) in freight forwarder.

• Understanding and hand-on experience in LCL operation and documentation is a big plus.

• Language proficiency: Professional English level, Native Vietnamese level.

• Details orientation

• Data Savvy

• Logical thinking

• Process & System Knowledge

• Stress Management

• Influent Microsoft office (excel, power point, outlook, ...), Power BI, automation application understanding is a plus.

#LI-DNI

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.