Join Maersk as an LCL Agent in Jakarta, Indonesia for a full-time operational role. Manage end-to-end LCL shipments, coordinate with stakeholders, and ensure accurate documentation and timely execution.
Requirements
Bachelor's Degree in Logistics, Supply Chain, Business, or a related field.
Minimum 2 years of experience in LCL Operations, Freight Forwarding, Ocean Freight, or related logistics operations.
Experience handling Ocean Freight shipments within a freight forwarding environment.
Good understanding of Import and Export processes and shipment documentation.
Familiarity with CargoWise or other freight forwarding systems.
Strong communication skills in both Bahasa Indonesia and English.
Skills & Responsibilities
LCL Operations: Manage end-to-end operational execution of LCL shipments and coordinate activities with customers, warehouses, and carriers.
Documentation and Billing: Ensure accurate shipment coordination, documentation, milestone updates, and support billing readiness.
Problem Solving: Handle shipment exceptions, operational issues, and service recovery activities to maintain reliability.
Communication: Communicate shipment status and operational updates effectively to customers and internal stakeholders.
Potential transition routes: People from logistics coordinator or customer service roles may bring transferable communication and coordination skills, alongside meeting the required operational experience.
Job description
We are looking for a proactive and detail-oriented individual with strong ownership, operational discipline, problem-solving ability, and customer focus. Previous experience in freight forwarding, logistics, ocean freight, or LCL operations is preferred.
Key Responsibilities
Manage end-to-end operational execution of LCL shipments in Indonesia.
Coordinate shipment activities with customers, CFS/warehouse operations, vendors, carriers, and internal stakeholders.
Ensure timely and accurate shipment coordination, documentation, milestone updates, and shipment visibility.
Communicate shipment status and operational updates to customers and stakeholders.
Support billing readiness and ensure shipment files are completed accurately.
Handle shipment exceptions, operational issues, and service recovery activities.
Deliver reliable shipment execution and a strong customer experience.
Requirements
Bachelor's Degree in Logistics, Supply Chain, Business, or a related field.
Minimum 2 years of experience in LCL Operations, Freight Forwarding, Ocean Freight, or related logistics operations.
Experience handling Ocean Freight shipments within a freight forwarding environment.
Good understanding of Import and Export processes and shipment documentation.
Familiarity with CargoWise or other freight forwarding systems.
Strong communication skills in both Bahasa Indonesia and English.
Ability to work effectively in a fast-paced operational environment and manage multiple priorities.
Strong attention to detail, problem-solving skills, and a customer-focused mindset.
Ability to build effective working relationships with customers, carriers, vendors, and internal stakeholders.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
