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Working at Maersk

  • Company employees
    100,000+
  • Gender diversity (m:f)
    65:35

Hiring in

  • South America
  • Central America
  • Caribbean
  • Asia
  • Europe
  • Australia
  • Canada
  • Egypt
  • Kenya
  • Mauritius
  • New Zealand
  • Tanzania
  • United States
  • South Africa

Office locations

Join Maersk Logistics & Services USA, Inc. as a Last Mile Site Leader - NorCal in Northern California. This full-time role offers a starting salary of $75,000 to $85,000 per year with flexible work schedules when possible. You will oversee site operations, hauler performance, and customer satisfaction.

Requirements

  • No specific degree or minimum years of experience stated.
  • Strong written and verbal communication skills.
  • Excellent mathematical skills for calculating figures and amounts.
  • Ability to analyze technical and scientific journals.
  • Strong problem-solving and reasoning abilities.

Skills & Responsibilities

  • Communication skills: Coordinate flow of communication between haulers, delivery teams, flatbed drivers, call centers, and local client management teams.
  • Problem-solving abilities: Handle shipping discrepancies, damaged goods, and in-home damage claims while coming up with creative solutions.
  • Mathematical skills: Maintain monthly operation reports that include statistics and customer service scores by calculating figures and amounts.
  • Vendor management: Oversee the recruiting, processing, and performance of haulers and develop vendor relations.
  • Potential transition routes: People from logistics coordinator, operations supervisor, or customer service management roles may bring strong communication and problem-solving skills, alongside meeting the operational demands of the role.

Job description

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Logistics & Services USA, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Essential Functions:
● Responsible for coordinating flow for communication between Haulers/Delivery
Teams/Flatbed Drivers, Call Center and Local Client Management Teams
● Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery
Teams are following procedures
● Oversees recruiting, processing, and performance of Haulers
● Develops and maintains relations with vendors
● Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims
● Interfaces with end customers to ensure effective in-home delivery for customers
● Maintains monthly operation reports that include statistics and customer service scores
● Other duties as assigned

Skills & Competencies:
● Strong written and verbal communications skills
● Excellent mathematical skills, with the ability to calculate figures and amounts such as
discounts, interest, commissions, proportions, percentages, area, circumference, and
volume
● Ability to analyze technical and scientific journals as they pertain to the business and market
● Strong problem solving and reasoning abilities to deal with a variety of problems and come
up with creative solutions

Company Benefits:

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!

Pay Range:

$75,000-$85,000 per year

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

#Indeed

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Apply now
Maersk

Last Mile Site Leader - NorCal

California
Field-based
$75,000-$85,000 per year

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