Landside Finance Operations Agent

Job Description

Who we are

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What we offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Key Responsibilities

• Proper co-ordination with Customers, Customer Service teams (SCM, Ocean, 4PL), Warehouse for stuffing plan and/to arrange services on scheduled, for timely collection and dispatch of shipments.

• Handling daily operations for current/new account after closed win.

• Preparing SOPs & IOPs in collaboration with Customer, Sale, Procurement, and Products.

• Able to take ownership of the issues and perform problem resolution to customer’s satisfaction.

• Own Finance Operation (FINOPS) execution structure in the Country in partnership with the GSC FINOPS leads:

  • Direction setting (annual KPIs and targets),

  • Visibility (performance management and standard process execution dashboards), and

  • Contributing with insights and expert guidance to Area and GSC FINOPS teams.

• Setting clear roles and responsibilities for end-to-end FINOPS execution & Landside Operation team.

• Ensure Landside OPS team are trained and practice in accordance with global standards for executing FINOPS tasks.

• Identify gaps in FINOPS process and establish performance projects with rigorous follow-up and status reporting to Landside Operation Manager.

• Define and deliver (with SME) functional training for Ops teams.

• Engage actively with Sales, Products, Procurement to ensure compliance to upstream processes, incl. timely update and proper filing of rate cards.

• Carry out ad-hoc tasks assigned by Landside Operation Manager.

Critical Competencies

• At least 01 – 03 years’ professional working experience at similar finance operation role(s) in freight forwarder.

• Language proficiency: Professional English level, Native Vietnamese level.

• Financial Acumen

• Results Orientation

• Process & System Knowledge

• Problem Solving

• Stakeholder management

#LI-DNI

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.