Inbound Lead

Job Description

Job Summary:

We are seeking a highly skilled and experienced Inbound Lead to oversee and drive the end-to-end inbound operations at our warehouse. This is a senior role responsible for managing the inbound team, optimizing processes, ensuring compliance, and supporting the 3PL/contract logistics business. The ideal candidate will have strong warehouse operations experience, exposure to 3PL/contract logistics, and proven leadership in managing high-volume inbound operations.

Key Responsibilities:

Strategic Inbound Operations & Inventory Management:

• Lead and manage inbound logistics, receiving, inspection, and put-away operations across multiple lines or shifts

• Ensure accurate and timely reconciliation of incoming shipments with POs and invoices

• Develop and implement strategies to optimize inbound workflows, dock scheduling, and storage utilization

• Maintain inventory accuracy through robust cycle counts, audits, and process improvements

• Apply best practices such as FIFO, LIFO, 5S, and KAIZEN to enhance inbound efficiency and minimize damages or shrinkage

Team Leadership & Development:

• Lead, coach, and mentor a team of warehouse supervisors, associates, and receiving staff

• Assign responsibilities, monitor KPIs (e.g., receiving accuracy, dock-to-stock cycle time), and ensure targets are met

• Promote a culture of safety, accountability, and continuous improvement in line with company HSE and OSHA standards

• Drive cross-functional collaboration with procurement, supply chain, and inventory control teams

Process Optimization & Cost Efficiency, Compliance:

• Analyze inbound operations data to identify efficiency improvements and cost-saving opportunities

• Implement process improvement initiatives to enhance throughput, reduce bottlenecks, and improve service levels

• Lead initiatives to automate inbound processes and integrate technology solutions (WMS, ERP, barcode/RFID systems)

• Ensure inbound operations comply with regulatory requirements and company policies

• Maintain accurate records for audits and reporting purposes

• Oversee the handling and storage of hazardous, temperature-sensitive, or high-value materials where applicable

Required Qualifications & Skills: Education & Experience:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field preferred

• 10+ years of experience in warehouse inbound operations, preferably in a 3PL or contract logistics environment.

• Proven experience managing teams, leading high-volume inbound operations, and driving process improvements

• Strong knowledge of WMS, ERP systems (SAP, Oracle, etc.), and automated inventory tracking

• Ability to analyse data, forecast inbound volumes, and develop operational strategies

• Excellent leadership, problem-solving, and communication skills

• Strong attention to detail with the ability to thrive in a fast-paced, high-volume warehouse environment

• Comfortable working in warehouse conditions with varying temperatures

• Flexibility to work shifts, weekends, or overtime as required to meet operational demands

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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