Head of Integrated Sales - Vietnam

Job Description

A. WHO WE ARE

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

B. WHAT WE OFFER

At Maersk, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there is a wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and encourages employees to take responsibility for managing their careers, whether to move laterally or vertically.

C. KEY RESPONSIBILITIES

This Head of Integrated Sales is responsible for the commercial/selling activities related to the customers owned in the geographical area under supervision. This position will report to the Area Head of Sales. The main target will be to ensure the accomplishment of the sales targets in collaboration with the product organisation, including:

1. Delivery as per the Area budget​

• Lead and set direction for the sales team according to budget – both on delivering ocean volume, growing LNS revenues and optimizing profits​.
• Coach and drive the sales team to sell and grow our product portfolio, to exceed set sales targets
• Define and set targets for sales incentives together with the Sales FBP​

2. Customer satisfaction​

• Actively monitor local Net Promoter Score (NPS) with the vertical/segment and drive local improvement to improve customer satisfaction​

3. Manage stakeholders across the area, region and global functions​

• Lead the transformation from the front according to the company's strategy
• Ensure best practices are shared across the team.
• Manage cross-functional relationships and actively provide input to product teams on product value proposition.
• Connect with the sales function across the world to enable network sales.
• Ensure that we produce sales materials and collateral to ensure that our business is represented across the Maersk Network.

4. Build and develop a best-in-class sales team​

• Ensure succession plans are in place for key roles, including your own role​
• Coach directs reports for success and development​
• Manage team engagement​

5. Sales Discipline

• Ensure that Salesforce is appropriately utilized to ensure our reporting is to the highest possible standards

D. JOB REQUIREMENTS

• Have at least 10 years of BD, Sales, Key Account management, or related experience in freight-forwarding or shipping companies.
• Fluent in English. Candidates with Chinese Mandarin skills will have a big advantage.
• Have a growth mindset. Always try to go beyond the targets.
• Have strong experience in understanding and identifying Customer pain points using qualitative and quantitative data.
• Have strong analytical and data-driven skills.
• Have a customer-focused mindset with excellent attention to detail and a drive to serve customers.
• Have strong motivational leadership and team management skills.
• Have a strong ability to communicate clearly and set focus/direction for the team.
• Have strong stakeholder management skills. Able to build and gain trust from senior stakeholders inside and outside of the organization.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.