Finops Agent

Job Description

Role Overview: FinOps Agent JL2

The FinOps Agent is the operational core of the LCL financial cycle. You will own the end-to-end financial processing of LCL shipments from cost and revenue entry through invoicing, dispute resolution, ICB reconciliation, and job close. You work closely with LCL Agents and report to the FinOps Team Lead. Accuracy, deadline discipline, and process reliability are the foundations of this role.

WHAT WE OFFER:

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.

Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

KEY RESPONSIBILITIES:

• Enter and maintain job-level cost and revenue based on confirmed rates from LCL Agents.

• Invoice customers on time export within ETD+5 days, import within ETA+5 days —without exception.

• Handle customer invoice disputes: verify rate alignment, raise GAM approval, issue credit notes, and re-invoice correctly.

• Process the daily workflow queue: verify vendor and 3th party invoices, dispute or accept, amend costs where needed.

• Monitor the unbilled report and RTP report daily; clear outstanding items or escalate as required.

• Reconcile Inter-Company Billing (ICB) via EMT Tool; coordinate with the LCL Agent to accept or dispute.

• Complete soft close once cost and revenue are finalised; complete hard close within ETD/ETA+75 days.

• Raise and follow up system integration tickets (financial system ↔ SAP); escalate to PTP team when needed.

• Handle special billing: VAS files, and MBL-to-HBL revenue splits by CBM for contracted customers (El Araby, Inditex).

WHO WE ARE LOOKING FOR:

Someone with:

• 1–3 years of experience in financial operations, billing, freight forwarding, or logistics — entry-level candidates with strong process orientation are welcome.

• Working knowledge of SAP or a similar ERP/financial system.

• Solid Excel skills: filters, pivot tables, VLOOKUP/XLOOKUP, basic reconciliation formulas.

• Understanding of LCL operations and the difference between buying and selling rates is a strong advantage.

• Familiarity with ICB/ICP and inter-company reconciliation concepts is a plus.

• Fluent English

• A degree in Finance, Economy

#RPO

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.