Join Maersk Logistics & Services USA, Inc. as a Dispatcher in Medley, Florida. In this full-time role, you will coordinate driver schedules, manage routes, and serve as a key liaison between customers, drivers, and management to ensure efficient logistics operations.
Requirements
No specific degree or minimum years of experience stated in the posting.
Must be able to read, write, and speak English.
Strong understanding of local and state traffic laws and regulations.
Proficiency with computer software and technologies.
Skills & Responsibilities
Time management: Organize daily schedules to ensure freight deliveries and package pickups happen on time.
Routing flexibility: Plan predetermined routes and make quick changes to address traffic problems and unexpected conditions.
Interpersonal skills: Communicate effectively with customers, vendors, and management to handle inquiries and log concerns.
Multitasking: Maintain thorough records of dispatch calls, driver routes, and truck maintenance schedules while answering phone calls.
Potential transition routes: People from customer service or administrative roles may bring strong communication skills and multitasking abilities, alongside meeting basic operational requirements.
Job description
About Us:
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Logistics & Services USA, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Summary:
The Dispatcher is directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also works as a liaison between customers, drivers, and management.
Essential Functions:
Scheduling drivers to make freight deliveries or collect shipments and packages
Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
Planning predetermined routes for drivers
Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
Monitoring truck repairs and maintenance schedules
Logging vendor complaints or concerns
Answering phone calls from vendors, customers, and management and helping them as needed.
Other duties as requested
SKILLS/COMPETENCIES:
Strong aptitude for time management
Excellent understanding of local and state traffic laws and regulations
Ability to make quick changes in routing
Strong interpersonal skills
Ability to prioritize and multitask
Deep understanding of computer software and technologies
Able to read, write, and speak English
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$26.00 - $27.00*
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
