Customs Team Lead

Job Description

We Offer:

At Maersk, our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever.

But we also need talent of all levels with just as much ambition to match. If you share our drive and commitment, the opportunities are limitless.

By combining our scale and resources with an entrepreneurial mindset, we’ll give you the chance to take on bigger challenges, grow faster and develop yourself further.

The Position:

The Customs Team Lead will be responsible for overseeing and leading a team of customs brokers to ensure the timely and accurate processing of imports and exports in compliance with all relevant laws, regulations, and policies.

This role is a great opportunity for a Customs Broker who is looking to start their managerial journey.

Key Responsibilities:

Leadership & Team Management

• Lead, motivate, and manage a team of customs brokers, ensuring high performance and efficient workflow.
• Provide training, mentorship, and development opportunities for team members to improve skills and knowledge in customs compliance.

Customs Compliance

• Ensure all import and export shipments comply with local and international customs regulations, laws, and procedures.
• Oversee the preparation and submission of accurate documentation, i.e., customs declarations, entry forms, invoices, etc.
• Resolve issues related to classification, valuation, and compliance that arise

Client Interaction & Support

• Serve as escalation point of contact for clients regarding customs-related inquiries and issues.
• Provide advice to clients on customs regulations, import/export procedures, and trade compliance best practices.

Risk Management & Process Improvement

• Continuously assess and improve customs brokerage processes, systems, and procedures to increase efficiency and accuracy,
• Conduct internal audits and reviews to ensure adherence to industry regulations and company policies.

Who We are Looking For:

• Licensed Customs Broker
• Minimum 5 years' experience in customs brokerage
• Open to candidates without formal leadership experience who are keen to step up to a managerial role
• Strong understanding of customs laws, regulations, and import/export processes
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities

Preferred candidates will be required to undertake reference checks as well as pre-employment screening, including a National Police Check. Where applicable, background checks including Employment History and Education History (including Qualifications) may be required.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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