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Maersk • Mali, Bamako | Mali

Customs delivery Agent -Trainee

Employment type:  Full time
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Job Description

Customs Delivery Agent – Trainee (12 Months)

Would you like to grow your career in customs operations within a dynamic, international organization?

Maersk Customs Services is seeking a motivated and detail‑oriented professional to join our team as a Customs Delivery Agent – Trainee . This role offers hands‑on exposure across customs clearance execution while building strong foundational knowledge of customs regulations, compliance, and operational excellence.

As part of our diverse and global organization, you will have the opportunity to continuously develop your customs expertise while working closely with experienced customs professionals to ensure compliant, timely, and customer‑focused delivery.

What We Offer:

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us, teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.

Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work, Uprightness and Our Employees mean that transparency and accountability go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

Key Responsibilities:

  • Verify the accuracy and completeness of customs documentation (invoices, packing lists, bills of lading, certificates, etc.)

  • Prepare and follow up on import license applications

  • Carry out administrative procedures and customs circuits to obtain delivery orders / Customs release

  • Monitor clearance files through to final release of goods

  • Update tracking systems and prepare regular reports (file status, lead times, bottlenecks, etc.)

  • Identify documentation discrepancies and escalate any non-compliance issues

  • Contribute to improving processing lead times and service quality

Who We Are Looking For

Someone with:

  • Bachelor’s degree (or currently pursuing) in Logistics, Transport, International Trade, or a related field

  • Knowledge of customs procedures and transit operations

  • Strong attention to detail and organizational skills

  • Analytical mindset and team spirit

  • Proficient in Microsoft Office (especially Excel)

  • Good communication skills in French; English is a plus

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Working at Maersk

Company employees:

100,000+

Gender diversity (m:f):

65:35

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Awards & Accreditations

3rd - Best Workplace Culture

3rd - Best Workplace Culture

Flexa awards 2026
Best Workplace Benefits

Top 10 - Best Workplace Benefits

Flexa awards 2026

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