Contract Management Specialist

To support the successful execution of customer tenders by preparing accurate and competitive bid submissions, ensuring
compliance with pricing governance, and collaborating with stakeholders to deliver high-quality tender responses within agreed
turnaround times.

Key Responsibilities

Tender Handling

• Review and analyze customer RFQs (Requests for Quotation), identifying scope, requirements, complexity, and any missing information.

• Translate RFQ requirements into Maersk-approved bid formats using systems such as AFLS, Athena, CoPo, Negotiation Platform, and SFDC.

• Collaborate with Pricing, Product, Sales, and other stakeholders to validate operational feasibility and pricing accuracy.

• Ensure all bid requirements are completed according to customer specifications and internal standards.

Pricing & Data Quality

• Apply and validate commercial product logic, including:

o Freight (FT)

o Inland transportation

o Dry Port logic

o SOC/NOR requirements

o IMO handling

o Surcharges and other commercial products

• Perform thorough quality checks to ensure pricing accuracy and eliminate submission errors.

• Ensure adherence to pricing governance policies, approval workflows, and commercial guidelines.

Submission & Handover

• Deliver complete and error-free tender submissions within established turnaround times (TAT).

• Coordinate with Sales regarding clarifications, deviations, exceptions, and approval requirements.

• Support the smooth handover of awarded tenders to the Contract Management team for implementation and contract execution.

Reporting & Continuous Improvement

• Track and report tender performance metrics, quality indicators, and cycle times.

• Identify system and process improvement opportunities and provide feedback to enhance platforms such as AFLS, Negotiation Platform, Athena, and SFDC.

• Participate in team huddles, knowledge-sharing sessions, and best-practice initiatives.

• Support continuous improvement activities aimed at enhancing tender quality, efficiency, and customer experience.

Key Performance Indicators (KPIs)

• Tender accuracy and quality

• Turnaround Time (TAT) compliance

• Tender win-rate support

• Stakeholder satisfaction

• Governance and compliance adherence

• Effective utilization of systems and tools (AFLS, Athena, Negotiation Platform, SFDC, etc.)

Qualifications & Requirements

Education

• Bachelor's Degree in Business, Logistics, Supply Chain, Commerce, or a related field.

Experience

• Minimum of 1 year of experience in Tender Management, Contract Management, or a related commercial support role.

• Strong understanding of tender management processes and RFQ handling.

• Experience in shipping, logistics, freight forwarding, supply chain, or transportation industries is preferred.

Skills & Competencies

• Strong stakeholder management and communication skills.

• Ability to collaborate effectively with Sales Teams, Customer Success Partners, Pricing Teams, and Product Teams.

• Strong analytical and problem-solving capabilities.

• Excellent attention to detail and commitment to data accuracy.

• Proficiency in Microsoft Office applications, particularly Excel.

• Knowledge of AFLS, Athena, SFDC, Negotiation Platform, and other Maersk systems is an advantage.

• Ability to manage multiple priorities and work under tight deadlines.

Working Requirements

• Willing to work on a morning shift schedule.

• Open to working in Pasig City.

• Strong English verbal and written communication skills.

Preferred Background

Candidates with experience in shipping, logistics, freight forwarding, ocean transportation, contract management, pricing operations, or commercial tender management will be highly preferred.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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