CI Performance Management and FInops SME, SEA Ops TBM

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Job Summary:

We are seeking a CI Performance Management and FinOps SME to support SEA Ops TbM with data-driven insights, performance management, and financial operations expertise. This role will be the single source of truth for key performance measures, driving operational excellence, efficiency, and financial accountability.

Key Responsibilities:

Performance Management & KPI Monitoring

• Act as the single well-known source for all process measures, including LnS Health Metrics, Productivity, Costs, and SGA.
• Define clear ownership and targets for each performance measure and KPI.
• Provide data, tools, and standard templates to Area TbM Leaders for effective decision-making.
• Lead cross-functional routines and performance dialogues to generate actionable insights.
• Integrate performance monitoring into the Management Operating System (MOS) framework, ensuring continuous KPI improvement.
• Focus on enhancing service quality and cost efficiency through process excellence.
• Conduct regular KPI monitoring (weekly/monthly), including gap analysis to drive improvements.

Financial Operations (FinOps) Expertise

• Ensure training needs for local SU’s and organizations are met, including creating and delivering training materials.
• Troubleshoot operational and system issues by working with IT teams, CEN SMEs, and BPOs (e.g., ICB, SNOW).
• Provide process and system enhancement recommendations, contributing to continuous improvement initiatives.
• Participate in User Acceptance Testing (UAT) for system upgrades or improvements.
• Support customer implementations related to FinOps and project management.

Who we are looking for

• Extensive experience in Continuous Improvement (CI) with a strong background in performance management.
• Finance or FinOps expertise is highly desirable.
• Candidates with logistics or supply chain knowledge are strongly preferred.
• Proficiency in data management, analytics, and stakeholder influence.
• Intermediate Excel skills required.
• Strong attention to detail, ability to manage change, and work effectively across teams.

This role is ideal for someone who thrives in a data-driven, results-oriented environment and is passionate about driving operational efficiency and financial performance.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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