Business System Support Executive (Shipping)

Job Description

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

We offer

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Key responsibilities

You will be responsible for the business systems support for the stowage community to ensure business continuity. You are also responsible for ensuring all business systems are compliant with existing policies and standards within stowage community.

1. Vessel Data & Profile Management

• Coordinate and collaborate with Maersk stowage entities and external vendors to ensure vessel profiles and onboard stability programs are delivered timely and of good quality as required.

• Collaborate with internal stakeholders to keep vessel configuration details updated (e.g., slots, reefers, pigtails) to optimize capacity.

• Maintain and update vessel information in the database to ensure accuracy and completeness.

2. System Support & Issue Resolution

• Support the development, testing, deployment, and improvement of stowage-related systems and tools.

• Identify and follow up on system issues (technical defects or user challenges) to ensure smooth operations.

• Troubleshoot basic system queries (installation, usage, setup) and support preventive measures to avoid recurring issues.

3. Continuous Improvement & Collaboration

• Participate in process and system improvement initiatives to enhance efficiency and user experie

We’re looking for

• Degree in Engineering, Naval Engineering, or Naval Architecture

• Stowage planning experience would be an advantage

• Exposure to data tools (e.g., Power BI, VBA, Power Automate) or basic programming is advantageous

• Strong problem-solving and organisational skills in a fast-paced environment

• Good communication skills with ability to translate technical concepts to operations

• Detail-oriented, proactive, and customer-focused

• Recent graduates are welcome to apply
  

This role is open for local employment only.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.