Business Support Coordinator

Job Description

Are you our new Business Support Coordinator?

What we offer

Maersk Training Services India Private Limited provides value added training support services to professionals and companies engaged in the Maritime, Oil & Gas and people skill related training courses.
Located in the heart of Chennai, Maersk Training Services India Private Limited provides support services across India and abroad for both the Maersk group companies and other external customers.

Key Responsibilities

Purpose and general responsibilities of the position:

• Liaising with training centres for completion of training booking request

• Liaising with Training Management Services Coordinators across MT office globally for completion of training booking requests

• Working on relevant reports for data updation and analysis

• Proactive collaboration with internal departments globally to ensure that core information about the course availability and booking requests are uploaded on time in the requisite systems

• Liaising with Administration and Sales Coordinators to ensure that the joining instructions are issued on time to the clients with correct information

• Proactive collaboration with MT centres globally to increase the satisfaction of our internal and external clients by maintaining regular evaluation forms / feedback reports

• Liaising with clients and internal stakeholders by providing Availability reports, Revenue reports and maintaining other Booking and Financial records in the system.
  

Key aspects of work:

• Coordinating with various stakeholders internally & externally

• Creating Purchase Orders, checking emails, uploading and requesting certificates

• Building long term relationship and stakeholder management
  

Who we are looking for

The ideal candidate would possess the following characteristics:

• Candidates with 2 to 4 years of experience

• Flexible with night shift

• Bachelor’s or master’s degree

• Well versed with MS- Excel/ Pivots/ Data Filters / Advanced Charts / VLOOKUP

• Experience interacting with clients

• Experience working with ERP/CRM tools.

• Ability to work with data and filter variety of information sources to derive the key messages.

• Analytical & problem-solving ability for trouble shooting

• Attention to detail

• Ability to strive in a fast-paced work environment

• Highly motivated individuals

• Focus on time management and meet tight deadlines

• Proactive team player with good interpersonal skills

• Fluent in English (both written and verbal communication)

Maersk Training focuses on solutions for clients in oil & gas, maritime and wind industries. The company have invested heavily in building advanced simulators to provide realistic training and deliver more than textbook theory. Maersk Training plan and tailor training to the reality of the people they train. And as we live in a dynamic, progressing world, we believe in constant development and continuously improving our solutions. Today, Maersk Training is an independent business unit with worldwide training facilities open to all companies.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.