Business Development & Account Management Manager

Job Description

Duties and Responsibilities:

• Identify and engage new customers to drive top-line growth, while managing and developing existing key accounts.
• Propose a road map for the next 5 years by product (eg. warehousing, middle mile, last mile)
• Manage, retain and develop a portfolio of major 3PL accounts
• Build sustainable customer relationships through Strategic Customer Relationship Management and Development.
• Be the key contact point for strategic accounts
• Identify opportunities to expand the business scope within existing key accounts.
• Manage a pipeline of opportunities to achieve sales goals.
• Provide feedback and market information on key accounts
• Lead market profiling and corporate customer/competitor research and analysis activities to identify market opportunities and challenges
• Drive Continuous Process Improvement
• Work in alignment with company's business strategy and objectives.
• Proactively anticipate customers’ needs and provide corresponding solutions or proposal offerings.
• Analyze customer requirements, identify root causes and ensure alignment with company standards.
• Respond to corporate customer RFI, RFQ and Tenders.
• Develop effective pricing strategies to sustain profitable growth together with SD team.
• Drive results through effective engagement with stakeholders at all levels.
• Ensure logistics execution activities comply with Service Level Agreements, supporting substantial and profitable business growth.
• Negotiate competitive commercial terms aligned with company expectations.
• Any other duties as assigned by the superior from time to time.

Requirements:

• Degree or above in Business Management / Supply Chain / Logistics Management or other related disciplines
• Minimum 10 years of relevant working experience in Supply Chain/Logistics industry.
• Experience in managing 3PLs serving Healthcare and/or Cosmetics customers, or direct experience in Healthcare/Cosmetics companies as a Logistics/Operations Manager.
• Experience in managing 3PLs and running RFQs for warehouse and transport services.
• Excellent communication, interpersonal and presentation skills
• Strong leadership skills with the ability to work effectively and independently in a fast paced, dynamic environment.
• Positive mindset, confident and able to contribute meaningfully within a reputable growing organization.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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