Business Development & Account Management Manager

Job Description

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

We offer

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics

Key responsibilities

The role is responsible for identifying and engaging new customers to drive top-line growth, while managing and developing existing key accounts. It involves proposing a five-year roadmap by product (e.g., warehousing, middle mile, last mile) and managing, retaining, and developing a portfolio of major 3PL accounts. The incumbent builds sustainable customer relationships through strategic customer relationship management and development and serves as the key contact point for strategic accounts.

The position identifies opportunities to expand business scope within existing accounts and manages a pipeline of opportunities to achieve sales goals. It provides feedback and market insights on key accounts and leads market profiling, customer research, and competitor analysis to identify opportunities and challenges.

The role drives continuous process improvement and ensures alignment with the company’s overall business strategy and objectives. It proactively anticipates customer needs and provides tailored solutions and proposals. Responsibilities also include analyzing customer requirements, identifying root causes, and ensuring compliance with company standards. The incumbent responds to corporate RFIs, RFQs, and tenders and works with the SD team to develop effective pricing strategies that support profitable growth.

Through effective stakeholder engagement at all levels, the role ensures that logistics execution activities comply with Service Level Agreements and contribute to substantial and profitable business growth. The incumbent also negotiates competitive commercial terms aligned with company expectations and performs other duties as assigned by the superior from time to time.

We are looking for

A degree or above in Business Management, Supply Chain, Logistics Management, or other related disciplines is required. The candidate should have a minimum of 10 years of relevant working experience in the supply chain or logistics industry. Experience in managing 3PLs serving healthcare and/or cosmetics customers, or direct experience in healthcare or cosmetics companies as a Logistics/Operations Manager, is essential.

The role requires proven experience in managing 3PLs and running RFQs for warehouse and transport services. The candidate must possess excellent communication, interpersonal, and presentation skills, along with strong leadership abilities and the capability to work effectively and independently in a fast-paced, dynamic environment.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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