Assistant Manager - Information Technology

Job Description

Key Responsibilities:

• Act as business consultant for technology
• Assist Business Development/ Sales for solutions presentation
• Join solutions design session with customers
• Serve as account management and single point of contact to customers
• Support and drive the implementation of new customers and systems
• Contribute to digital transformation efforts and help develop new initiatives
• Collaborate with cross-functional teams to achieve business objectives
• Identify area for continuous improvement to enhance efficiency, safety and compliance
• Document and support the implementation of business processes
• Create technical documents, including business requirement documents and process maps
• Develop reporting tools and key performance indicators (KPI) to provide visibility into business trends
• System configuration and setup
• Provide training on systems and processes
• Provide hyper care during go live
• Track progress and provide updates throughout projects and initiatives
• Manage, communicate, and resolve operational, process, and system issues
• Support disaster recovery rehearsal, cycle count, warehouse migration and peak volume

Qualifications:

• Experienced in supply chain management
• Proficiency in Warehouse Management System (WMS)
• Ability to write and execute basic SQL statements
• Basic understanding and working knowledge of EDI or API integration
• Strong analytical skills
• Customer-focused with effective communication skills
• A strong team player with a collaborative mindset
• Self-motivated and eager to learn, with a positive “can-do” attitude
• Ability to work independently and as a part of a team
• Proactivity and proven ability to analyze and resolve complex operational and systematic challenges
• Ability to adapt to changing circumstances and work effectively under pressure
• Capacity to convey complex information in a clear and concise manner
• Willing to travel

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.