Air Gateway Operations Associate - Import

Job Description

Location: Amsterdam, Schiphol – Netherlands

Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade. You’ll play a vital part in our success, managing our customers’ experience, and building the experience to advance your career.

We offer

We’re on a landmark journey to simplify global trade. It brings the chance to have a major impact on the world economy, but also, on your career development.

Energizing and pioneering, this is an environment that keeps you motivated. You’ll be joining a genuinely diverse, talented team that’s passionate about being there for customers and for each other. And thanks to our global scale, you’ll be well-placed to explore Maersk opportunities around the world. The many other highlights include industry-leading talent development initiatives and competitive benefits: our parental leave policy is recognized as one of the best in the industry.

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job. We value diversity in all its forms, including – but not limited to – gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

As a valued member of our diverse, high-performing team, you'll:

• Drive Air growth and profitability by executing global strategies into local plans, ensuring superior customer experience.
• Own all Airfreight Operations activities, including file management, documentation, system updates, operational finance, and proactive communication with customer service for exception handling.
• Collaborate closely with customers, customer care, pricing, and other stakeholders to deliver top-tier service.
• Identify market trends, support global strategy execution, maintain carrier relationships, and build strong customer partnerships.
• Ensure flawless file management, timely delivery of shipments, and zero penalties or defects.
• Prioritize customer satisfaction and continuously improve CM1 metrics.

Requirements:

• 3-5 years of general logistics experience (experience within gateway or financial operations is a strong advantage)
• Strong analytical skills, excellent communication abilities, confidence in presenting, and a results-driven mindset.
• Ability to work under pressure, collaborate effectively, and maintain consistent communication.
• Cross-cultural awareness.
  

Weekend availability is essential due to operational demands.

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify our customers’ supply chains. As the global leader in shipping services, we operate in 130 countries and employ roughly 70,000 people. With a simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, we enable our customers to trade and grow by transporting goods anywhere - all over the world.

If you are interested to know more about this Opportunity please apply directly.

We are looking forward to getting in touch with you!

As part of our pre-employment screening, we ask you to provide a VOG and VGB.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.