Accounts Receivable Analyst

Job Description

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

• Ensures correct Statements are being sent to both Cash and Credit customers in its respective clusters.
• Ensures invoices have been received according to its requirement. Interact with INV team and disputes. Ensure invoices are reprinted when claimed by customers.
• Coordinates with UBSO, GSCSALCXD/EDDI - regarding unbilled/missing charges.
• Ensure proper handling of dunning procedures (send out dunning letters and assigning follow-up through phone calls in their respective collectors).
• Ensure customers are contacted/visited on regular basis. Ensure that credit policy is strictly followed for all customers.
• Utilizing collection tools rolled out by the organization. Participates in improvement and further discussion. Ensure innovation and Business Process Improvement
• Providing reports to stakeholders, team members and managers
• Performs customer reconciliation on portfolio assigned.
• Reports recurrent errors to Process excellence.
• Identify errors & deviations and take necessary corrective & preventive actions on reports.
• Monitoring and tracking of disputes until resolution. Ensure that disputed invoices are followed up and taken off dispute within 7 days except when under litigation and abandoned cargo. Coordinates with disputes, sales, and CX teams on certain issues
• Ensures payment has been applied correctly. Checking unallocated payments and reconciling payments. Sending out NPD, OVP letters as required. Checking and updating of Bank Statement to avoid duplicate posting.
• Ensure SOPs are followed in all departments. Coordination with Freight Cashier on payment update.
• Meet all targets and deadlines. Ensure fast and proper handling of all issues instructed by management.
• Ensures all PA and BA messages are answered timely and correctly.
  Ensures timecard are being checked respectively. Approvals should be sought prior to plotting. Ensure back up for vacation.
• Initiates refunds whenever applicable. Reconciles and coordinates with collector/customer. Coordinates with Refund team until payment has been made.
• Performs reconciliation, escalate for further collection and check possible write off/write back and coordinate with collectors. Review, if possible, for NMB/litigation.
• Enrolls self for proper training and career enhancements.
• Assists and performs admin tasks to develop skills. Initiates projects and initiatives at least three times a year.
• Ensures support and effectiveness of transition project management activities and finance platform migration management activities and successful delivery on transition project and new platform migration project go-live

Required Experience and Skill

• Candidate must possess a Bachelor’s/College Degree in Accountancy or equivalent.
• 2-3 years AR experience
• Candidate must have a high level of comprehension, excellent problem-solving skills, and the ability to think on his/her feet.
• With good English communication skills, both spoken and written.
• With experience in handling Analytics related positions, Accounts Receivables or any end-to-end general accounting processes.
• Expert in MS Office application (Excel Worksheet)
• SAP/SAP4hana experience required.
• High knowledge handling Analysis programs, macro creation or handling, follow SOPs or create process improvement or simplification.
• Ability to work in a fast-paced, performance-driven environment.
• Ability to work under pressure.
• Open to work with Mid-shift schedule

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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