Ki • London

Business Analyst, Technology

Employment type:  Full time

3 days/week at home

A little flex time

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Job Description

Who are we?

Ki is the biggest global insurance tech company you’ve never heard of, unless you’ve been looking to insure a satellite, wind farm or music festival recently.

Having written over $877m in gross written premium in 2023, we’ve achieved significant growth since our beginnings in 2021. Our investors were excited about the fact we were revolutionising the way a 333 year-old industry was working. There are hardly any industries left that are mainly paper based, but the specialty insurance market is one. Together with partners at Google and UCL we developed Ki and created a platform that helps insurance brokers place risk in a fast and frictionless way. We’re continuing to lead the charge on the digitisation of this market and we need more excellent minds to work with us to realise this goal and create more opportunities.

We are seeking a forward-thinking and proven problem-solver as a lead Business Analyst to work on Ki’s technology capability and business model expansion. You will play a crucial role in analysing and documenting business technology application requirements and processes to ensure alignment between business needs and technology solution creation, enabling Ki to continue to lead the market as a full-stack digital insurer.

The role will be part of a dynamic working environment, working with the Ki Technology Leadership Team and key senior stakeholders across the business to deliver this exciting transformational programme. As a data-driven business, there will be an emphasis upon the data capability of Ki and the role will work closely with Ki’s data function.

Main Duties and Responsibilities:

- Translate business strategies and objectives into business requirements
- Ability to support the development of a Business Case with agreed benefits and costs
- Conduct and analyse feasibility studies/impact assessments, regarding technology change
- Work closely with the Project Manager and cross-functional teams to ensure business requirements align with project goals
- Conduct workshops to elicit and document business requirements
- Analyse business requirements and translate into project artefacts, such as: user stories, specifications, including use case documents, system design requirements and data definitions
- Work with Ki’s Development Director, Managing Director, CTO and Director of Product to co-create ‘To-Be’ Architectures for the programme
- Conduct/facilitate acceptance tests for solutions with user community, including, support on the development of UAT test scenarios
- Stakeholder management: report and communicate fluently on all aspects of work and communicate effectively with all levels of management and in public forums
- Provide business with effective support and advice in relation to investigation and resolution of queries, design and specify enhancements to existing and new functionality
- Recognise opportunities for business or valid applications across a very broad technical front and shows ability to take action and exploit such opportunities
- Ensure all reporting and documentation meets Ki Programme standards and templates in a consistent way

About you:
- You’ have experienced of working on complex IT transformation programmes
- Deep industry experience (ideally within Lloyd’s of London) in particular working with brokers and understanding their market positioning and requirements
- Strong understanding of insurance business processes, IT infrastructure, and emerging technologies
- Experience of working cross-functionally with multiple departments
- Able to gather business requirements and produce high-quality documentation and reports
- Experienced in the process of requirements elicitation, investigation, and ability to apply critical thinking in a high-pressure, fast-paced environment.
- Excellent problem-solving skills with a creative approach to problem solving
- Must have insurance experience, and experience in the Lloyd’s market would be an advantage

Our culture

Inclusion & Diversity is at the heart of our business at Ki. We recognise that diversity in age, race, gender, ethnicity, sexual orientation, physical ability, thought and social background bring richness to our working environment. No matter who you are, where you’re from, how you think, or who you love, we believe you should be you.

You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals.

If this sounds like a role and a culture that appeals to you, let us know.

Company benefits

Shared parental leave
Enhanced paternity leave
Enhanced maternity leave
Adoption leave
Health insurance
Dental coverage
Non-contributory pension
Annual bonus
Share options
Season ticket loan
Life assurance
Enhanced sick pay
Cycle to work scheme
Faith rooms
Pregnancy loss leave
Fertility treatment leave
Carer’s leave
Open to job sharing
Open to part time work for some roles
Gym membership
Compassionate leave
Menstrual leave
Bank holiday swaps
Volunteer days
Employee assistance programme
L&D budget
Mental health platform access
Employees are largely happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel that they can mostly manage how they get their own work done

Working at Ki

Company employees

Approximately 175

Gender diversity (male:female)


Office locations


Hiring Countries

United Kingdom

Awards & Achievements

Finance & Insurance

Finance & Insurance

Industry awards 2023

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