
Guest Experience Host
Job Description
What you'll bring to the team
Guest Experience Host
π LEGOLAND Discovery Center Philadelphia
π§±β¨ Do you love creating smiles, bringing the energy, and making every day an adventure?
At LEGOLAND Discovery Center Philadelphia, we're searching for fun, enthusiastic, and guest-focused individuals to join our Guest Experience Team! Every day, you'll help families create unforgettable memories through play, imagination, and amazing experiences.
π No two days are the same! One moment you might be operating an attraction, the next celebrating a birthday party, helping a guest find the perfect LEGO set, or supporting a special event.
ποΈ Weekday availability preferred
π’ What You'll Do
π Create Awesome Guest Experiences
Welcome guests with a positive attitude and lots of enthusiasm.Help create memorable moments for families and children every day
π Keep the Fun Going
Operate attractions and interactive experiences
Support retail, food & beverage, birthday parties, and special events
π Deliver Outstanding Service
Answer questions, provide assistance, and ensure every guest feels valued
Bring energy, confidence, and fun to every interaction
π¦ Help Keep Everyone Safe
Follow attraction procedures and safety guidelines
Assist with queue management and guest flow
π§Ή Keep the Attraction Guest-Ready
Maintain clean, organized, and welcoming guest areas
Help create an environment families love to visit
π€ Be Part of an Amazing Team
Work closely with fellow Hosts to deliver an exceptional experience from open to close
Qualifications & Experience
π§© About You
β 6 months to 1 year of experience in attractions, entertainment, hospitality, retail, or customer service preferred
β Friendly, outgoing, and energetic personality
β Strong communication and listening skills
β Comfortable working around crowds, loud environments, and attraction operations
β Self-motivated and able to work independently or as part of a team
β Flexible availability, including days, evenings, weekends, holidays, and special events
β Passionate about creating fun and memorable experiences for guests
π Why You'll Love It Here
π Fun, fast-paced environment
π§± Work with one of the world's most loved brands
π¨βπ©βπ§βπ¦ Create lasting memories for families every day
π€ Amazing team culture
π Every shift brings something new
π Ready to build smiles, inspire imagination, and create unforgettable moments?
Apply today and join Team LEGO! π§±β¨
Benefits
About The Benefits
Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
- Flexible hours.
- 30% discount in the retail store.
- Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
- Competitive 401K.
- Discounts through the Merlin Marketplace Website β on almost anything you buy online.
- FUN working environment and much more!
About Us
Merlin Entertainments is a global leader in location-based, family entertainment. As one of the worldβs largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, thatβs a lot of unforgettable moments.
Everyone Matters at Merlin.
We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.
Apply now and start your adventure at LEGOLAND Discovery Center Philadelphia! π
Pay Range
USD $14.00/Hr.
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Working at Merlin

3 office days / week β HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time β varies by role
Company employees:
Gender diversity (m:f):
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